Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quick delivery and great communication.”

Helpful Report

Posted 4 years ago

“Expecting a delivery of 3 packages only got 2 packages , 2 days later still unable to contact Furniture 123 no answer on their phones and not responding to my emails also the 2 packages I did receive damaged in transport Quick enough to take my money Awful service Definitely won’t be buying again from this company”

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Posted 4 years ago

“Brought this bed for my 9 year old, she absolutely loves it. It looks so much better than in the picture and feels really sturdy.”

Furniture 123 5 star review on 7th September 2020

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Posted 4 years ago

“Excellent service that kept you fully informed about delivery date Quality of furniture excellent”

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Posted 4 years ago

“Really impressed by the communication from the moment of ordering. Our bunk beds arrived on the day we were told they would at the outset. The delivery team were absolutely great! Our son loves the bunkbeds we ordered and they feel like good value for money.”

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Posted 4 years ago

“Great servics, fantastic product, fast delivery, will use again.”

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Posted 4 years ago

“2nd piece of furniture ive had of you , this one was even better as everything was numbered which made ot alot easy , very happy looks lovely , well worth the wait”

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Posted 4 years ago

“Excellent service; great quality bed and storage box, delivered exactly when they said they would and very reasonably priced. Items look far more expensive than they actually cost! Would definitely recommend and buy from again.”

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Posted 4 years ago

“Delivery was delivered earlier than initial advised which was great. Great product. Will order again in future”

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Posted 4 years ago

“Good solid Quality”

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Posted 4 years ago

“Really lovely bed much sturdier than expected.”

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Posted 4 years ago

“Lovely dressing table, great quality for the price that I paid. I recently bought an expensive furniture from other suppliers and the quality was really poor. Definitely recommend”

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Posted 4 years ago

“Love my ottoman coffee table. Came quickly, gorgeous colour and material exactly what I wanted.”

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Posted 4 years ago

“So happy with our purchase! absolutely in love with our new bed, 2 week delivery slot was perfect timing for us, the bed had really clear instructions Amazing quality, cheap price Not one complaint Thanks very much, we will 100% use this company again”

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Posted 4 years ago

“Arrived on time, very good quality at a reasonable price and easy to assemble.”

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Posted 4 years ago

“The bed came quicker then expected, and the qaulity is great. Overall good experience.”

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Posted 4 years ago

“Website was not working so I rang to place my order for the pink blanket box. I believe it did charge me for the phone call however, I received my order the next day even when being quoted 2-3 days due to bank holiday! Very happy with my purchase overall but would have been even better if the website was working :)”

Furniture 123 5 star review on 6th September 2020

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Posted 4 years ago

“Excellent product and service, our bench came the next day we were very pleased and we will definitely use them again”

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Posted 4 years ago

“Because I was so very pleased with the Lexi chest of drawers that I purchased in July I ordered another one. The quality is excellent and the delivery was actually earlier than expected. The construction instructions are clear and simple too. Win win!”

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Posted 4 years ago

“Brilliant website easy to use and delivery was very quick and efficient”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews