Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering my item to delivery was spot on, i ordered my item on therd websit and less them 2 days later my item was delivered, well packed, i would differently be ordering from this company again.”

Furniture 123 5 star review on 4th August 2020

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Posted 4 years ago

“Delivered sooner than expected. A doddle to put together. Looks fabulous. Very Happy”

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Posted 4 years ago

“Quick delivery - with estimated delivery times given. The mirror I ordered was simple to put in place. Very pleased .”

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Posted 4 years ago

“Really nice chair, easy to assemble, great size, and so comfy!”

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Posted 4 years ago

“Fantastic item couldn’t believe how quickly it came too”

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Posted 4 years ago

“Very happy!!Kids sleep well and comfty!!”

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Posted 4 years ago

“Delighted with the bed and mattress and quick delivery 😁”

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Posted 4 years ago

“Purchased a desk for home office, I am very happy with the quality and value for money. Delivery was prompt and because we were away the delivery driver phoned me and arranged where to leave it, I will use Furniture 123 again.”

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Posted 4 years ago

“Excellent service, prompt delivery. Excellent value for money”

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Posted 4 years ago

“Good quality furniture, easy to assemble. Fair pricing for the quality of it all. My 6 year old son is very happy with his new furniture.”

Furniture 123 5 star review on 3rd August 2020

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Posted 4 years ago

“So pleased with our purchase a Payton Armchair. Very comfy. Efficient , fast delivery. The communication from the delivery company was excellent. Thank you.”

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Posted 4 years ago

“I ordered a large gazebo which was delivered 2 days later by a very efficient delivery company. Its 100% quality and looks exactly the same as the photo online. I would defo use this company again... Great service”

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Posted 4 years ago

“Delivery was made on the requested date and the furniture was as expected.good value for money. Bit disappointing to find that you only deliver to the doorstep as this wasn't mentioned when purchasing. My 90 year old mother couldn't get the furniture in on her own.”

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Posted 4 years ago

“The bed did not arrive on time, however it did come the very next day, but there was no warning it was coming very early in the morning. There was also no communication to say the bed was not arriving on the date given. The mattress was delivered very quickly. On the whole it was an ok service”

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Posted 4 years ago

“Speedy delivery. Good quality rug. Colours on website a true reflection.”

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Posted 4 years ago

“Well packed receive on time well number and l will recommend someone to buy it”

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Posted 4 years ago

“We still have not received our furniture although it left the depot on 22nd July.”

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Posted 4 years ago

“Brilliant experience - item arrived weeks earlier than expected and even better than pictured. Very pleased!”

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Posted 4 years ago

“On time delivery, super bed ... took a while to build it, but worth it as my daughter loves it and feels solid.”

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Posted 4 years ago

“Cheap faulty product, customer services call centre never answer the phone, took weeks to get a return collection and refund, absolute nightmare and waste of time!”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews