Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered this lovely bed, was delivered early than my original delivery date free of charge, delivery was on time and the bed was good quality and easy to build. Highly recommended”

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Posted 3 years ago

“Well worth the wait”

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Posted 3 years ago

“Price was good, delivery was fantastic and the pendant light was perfect. Would definitely use again.”

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Posted 3 years ago

“Arrived 3 days earlier than expected, fantastic quality, crystal clear assembly instructions and went together with no problems. Extremely pleased and would recommend furniture 123 to anyone considering purchasing self assembly furniture.”

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Posted 3 years ago

“Quality A1”

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Posted 3 years ago

“This is the most incompetent company I have ever dealt with. I’ve been trying to return a faulty sofa since October to no avail. In the end I’ve had to report them to trading standards. Do not purchase furniture from here, the Aftersales care is shockingly bad.”

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Posted 3 years ago

“Lovely quality. Good service. Easy website Quick delivery and good packaging. Reasonable price and better as bought in sale.”

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Posted 3 years ago

“Delivery of my tv unit was super prompt, earlier than first advised jn fact! Delivery drivers were lively, very friendly. The unit itself is heavy, solid, beautiful wood. The photos on the website did not do it justice. We love it!”

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Posted 3 years ago

“Amazing service love all my products. Great quality most definitely recommend”

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Posted 3 years ago

“Ordered a large foot stool.. Very very pleased with my product and the delivery was excellent.. Defo recommend”

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Posted 3 years ago

“Fast delivery. Lots of communication. Delivery company very efficient and gave lots of information on when furniture would be delivered.”

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Posted 3 years ago

“Fantastic bed! Ordered online on New Years Eve and it arrived 4 days later. Such a quick turn around and great delivery too. I’ve got friends who ordered from Dreams 3 months ago and their bed still hasn’t arrived so they were shocked to hear I managed to get one in 4 days! Love the bed, it’s a beautiful light grey - was abit tricky and time consuming to put together but looks fab. Would’ve scored it 5/5 but the instructions weren’t very clear in places and one of the screws was labelled J but in the instructions was K so caused some Unnecessary confusion. Love the bed though and fast turn around so would definitely recommend!!”

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Posted 3 years ago

“Lovely wardrobe and prompt delivery. We are very pleased with our purchase.”

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Posted 3 years ago

“Delivered on time, good quality and value for money.”

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Posted 3 years ago

“Perfect match to existing furniture and reasonably easy to assemble although probably longer that stated time if it’s your first attempt.”

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Posted 3 years ago

“Good value for money and prompt delivery. Easy to contact ans communicated well. Can't comment on the durability as I've only had the sofa a few days.”

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Posted 3 years ago

“Desk was delivered super quick, well packaged and is of excellent quality. Love it.”

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Posted 3 years ago

“Was really pleased with the quality of the furniture and the service provided , Could not fault it Well done furniture 123”

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Posted 3 years ago

“Fast delivery and items exactly as shown on website. Lovely looking bed and great value.”

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Posted 3 years ago

“Great sofa delivered within 2 days delivery driver rang me when he was within half an hour very helpful”

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Posted 3 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews