Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient delivery.”

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Posted 4 years ago

“Great customer service in store. Delivery the next day which is brilliant. really lovely comfortable chairs although a little difficult to assemble.”

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Posted 4 years ago

“Great service. Excellent quality bed. Delivery was fast and tracking was excellent”

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Posted 4 years ago

“Easy to order with a great choice available. Delivery the following day. Great service.”

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Posted 4 years ago

“Great friendly telephone sales service, delivery on time and an excellent product that is good value for money!”

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Posted 4 years ago

“Excellent service, very helpful guys. Pleasure doing business with you. Thank you”

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Posted 4 years ago

“Great bed, easy to assemble very happy”

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Posted 4 years ago

“Absolutely fantastic company, bed delievered next day, easy instructions, bed was together in 1 hour, ig your looking for a bed, this is the company for you. Well done 123 furniture”

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Posted 4 years ago

“No probs with delivery. Polite lad”

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Posted 4 years ago

“Excellent product excellent service Easy to order and swift delivery. Tony Doyle Twickenham”

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Posted 4 years ago

“Excellent!!!! Great delivery lovely drivers”

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Posted 4 years ago

“Perfect product, super fast delivery”

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Posted 4 years ago

“Lovely quality furniture delivered promptly, I'm very happy with my purchase and the service received.”

Furniture 123 5 star review on 6th November 2020

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Posted 4 years ago

“Pretty good product, could be easier to assemble if only some major bolts were 1cm longer and screw holes cleared of debris. As for delivery, tracking system did not work, delivery took 12 days after first delivery date cancelled by supplier and I object to be woken up at 6.30am to be told delivery on the way! Delivery arrangements could have been handled better.”

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Posted 4 years ago

“Very happy with my purchase . Looked exactly as expected and arrived within a few days of ordering. I was notified of delivery and furniture came in excellent condition and only the legs to screw on Overall very pleased and have already recommend to several friends . Thank you furniture 123 . Would buy from you again”

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Posted 4 years ago

“Haven't had any issues. Item as described”

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Posted 4 years ago

“Delivery was extremely quick. Assembly was very easy with provided Allen key.”

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Posted 4 years ago

“Very good value for money, easy assembly. So pleased with delivery as well”

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Posted 4 years ago

“Good price, delivered ahead of schedule, Beautiful product.”

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Posted 4 years ago

“I got fed up/tired with waiting and queuing looking at sofas and long times waiting for delivery etc with all the big stores. Stumbled across Furniture 123 by accident on my PC saw pic of bright orange sofa and price and decided to take a gamble and purchase that sofa and footstall as price was amazing, wasnt even looking at getting an orange sofa, had plans for green, wanted comfort and it mentioned that word in the description, wasnt even sure the company was legit could be a scam. OMG arranged for delivery in 2 weeks giving me time to get rid of old sofa, but it arrived within days !!! luckily i was at home and managed to fit both in my living room. Have to say I am blown away with the sofa and footstall and quality, quite a surprise to me, so much that i am going to purchase another exact same once lockdown is over and get rid of my old sofa. Would give the company 5 stars for delivery, quality, price.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews