Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was competitive, delivery swift and product as described”

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Posted 3 years ago

“Really pleased with the bunk beds they look lovely quick delivery thank you”

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Posted 3 years ago

“Absolute great I called and paid over the phone lady was really helpful and had the bed delivered within the week fantastic service havnt yet built the bed but will leave another review on the quality”

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Posted 3 years ago

“So pleased with everything, from ordering to delivery. Definitely use again”

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Posted 3 years ago

“Great delivery, communication and product quality is top! Definitely would recommend!”

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Posted 3 years ago

“Very good Quality”

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Posted 3 years ago

“Yes another well built bed and I have had a few furniture items also, well built. A*****”

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Posted 3 years ago

“Lovely , few times there was delivery delay”

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Posted 3 years ago

“Really lovely table and chairs. However one chair has a wonky leg. Easy to put together and seems strong and sturdy”

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Posted 3 years ago

“Late delivery, not received product and poor communication.”

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Posted 3 years ago

“Ordered a TV stand and was amazed at the quality of the item.. I thought it was going to be a nightmare to assemble after I had unpacked all the component parts, but it only took me about 2 hours from start to finish.. It looks amazing, solid, really well made, and excellently priced.. Would not hesitate to recommend or use Furniture 123 in the future..”

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Posted 3 years ago

“First class customer service. Product was well packaged and excellent quality. I found it easy to assemble and the instructions easy to follow. Keep up the good work. I would definitely recommend this company.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Omg over the moon with my purchase of the grey padded studded ottoman as it holds so much bed linen acts as a window Seat too !! It looks great quality and expensive but I think I had a bargain The service and delivery was very fast too came in 2 days so highly recommend this company I will definitely buy again from them”

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Posted 3 years ago

“Lovely sofa, looks expensive,delivery on time , very happy!”

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Posted 3 years ago

“Fantastic service & the quality of the product was excellent. Ordered on the Monday, delivered by the Wednesday and put together by the Thursday. Can't ask for more. Will be back!!”

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Posted 3 years ago

“Fantastic service and the quality of the TV unit was 1st class. I ordered it on Monday evening and it was delivered by the Wednesday and we put it together by the Thursday. Can't ask for more. Will be back for other items soon.”

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Posted 3 years ago

“Arrived as promised. Delivery people very helpful. Good product”

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Posted 3 years ago

“Quality, precise info on site, fast delivery”

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Posted 4 years ago

“Only one word from start to finish, Fantastic Service”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews