Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dining room table and chairs are absolutely beautiful, the quality is amazing and the grey and oak style I just love it! My family are going to love enjoying their meals on this. I think the price was great for a family table, and the delivery was prompt and done safely.”

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Posted 3 years ago

“Delivered on time great quality furniture”

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Posted 3 years ago

“Would recommend to all my friends family. Fantastic quality bedroom furniture. Grandson is so happy with his new cabin bed. Definitely buy future bedroom furniture. Delivery gents where so polite and cheerful.”

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Posted 3 years ago

“To start with i was a bit skeptical after seeing some of the reviews but gave them the benefit of the doubt. The TV unit came when it said it was. The boxes were intact, no missing items. It took a while to put together but the quality of the TV unit is brilliant. The TV Unit looks great and we have had no problems with it at all. Well done for world class service and excellent quality!”

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Posted 3 years ago

“There was a mistake with the first delivery attempt, but the customer service to rectify it was excellent, and it was delivered 2 days later in perfect condition at the specified time.”

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Posted 3 years ago

“Lovely table and bench set, just as described and delivery next day is a bonus. Will definitely recommend and order again.”

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Posted 3 years ago

“Came the next day and is beautiful. Very happy with my purchase”

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Posted 3 years ago

“Awesome quality ! Great delivery services ! Unbeatable price ! We have been very pleased to order our first piece of furniture on Furniture 12, see by yourself. I would recommend it without a doubt.”

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Posted 3 years ago

“Chair is perfect. Delivery was upgraded by 4 days to a Saturday! They also arrived before the time slot. Very friendly team.”

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Posted 3 years ago

“great product and delivery on time”

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Posted 3 years ago

“I bought a dining table and 4 chairs and unfortunately one of the chairs had a broken spindle in the back. I sent an e message and was contacted next day by customer services and a replacement chair was sent. The response from customer service was prompt and without any hassle and delivery was on time . I will use them again when need to.”

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Posted 3 years ago

“Sofa amazing, wardrobe 2 broken draws, bunk bed awesome, so I guess not a bad order”

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Posted 3 years ago

“Really good service. Next day delivery 1st thing was perfect”

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Posted 3 years ago

“THE DAY AFTER I BOUGHT YOUR PRODUCT YOU REDUCED IT BY £10 I AM NOT HAPPY”

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Posted 3 years ago

“Really happy with our chair it arrived sooner than expected with a delivery time and phone call before delivery. The quality and comfort of the chair is superb. It’s the new favourite spot in the house.”

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Posted 3 years ago

“Over the moon with my fireplace, colours are fabulous and a great price too”

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Posted 3 years ago

“ordered a chest of drawers which were fine apart from 24 screws missing no response from two 25 minute phone calls and offline email. couldnt find exact same type elsewhere had to buy slightly bigger and make do”

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Posted 3 years ago

“Great price for our product, delivery was on time and driver courteous.”

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Posted 3 years ago

“Excellent product, delivery very good & on time. First time we've used Furniture 123, but wouldn't hesitate to use a again or recommend.”

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Posted 3 years ago

“Great Service, item turned up on time and delivered to door, would recommend”

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Posted 3 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews