Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

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“Brillant great stuff great service”

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Posted 3 years ago

“Love my pouffe it's so luxurious very comfortable. Came very quickly and worth the money. Definitely recommend”

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Posted 3 years ago

“Kitchen chairs delivered on time, as promised. Attractive, appear to be Mikewell made chairs. Can't wait to use them!”

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Posted 3 years ago

“Lovely product and quick delivery, thank you”

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Posted 3 years ago

“Fantastic sofa, great price, delivery date was accurate - very happy with Furniture123 :-)”

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Posted 3 years ago

“Very prompt delivery and kept me informed throughout the delivery process. The storage ottoman is exactly as described and very good quality. Thank you”

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Posted 3 years ago

“only recently discovered furniture 123, order a bed on monday and it arrive on Tuesday (next day). was a bit worried that quality was not going to be great, as bed was a lot cheaper than on other sights. Bed was easy to put together with very clear instructions and quality really good. really pleased and will definitely be looking at furniture 123 next time i need furniture.”

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Posted 3 years ago

“Very good quality and very quick delivery!”

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Posted 3 years ago

“Great customer service, lovely bed.”

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Posted 3 years ago

“Very quick delivery. I’m very pleased with the ottoman, it looks fantastic in my bedroom, it is very hardy and adds lots of space for storage.”

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Posted 3 years ago

“Ordered two pieces of furniture. A chest of drawers that are absolutely stunning. They look amazing and very strong. Great value for money. Free delivery too. Also a little side table that is maybe slightly overpriced & quite expensive delivery charge for such a small item.it looks nice though. Speedy delivery for both items. Would highly recommend this company.”

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Posted 3 years ago

“So pleased with my ottoman! Was so worried after I read reviews but cannot fault the service I received and love my new piece of furniture!”

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Posted 3 years ago

“Everything, spot on !”

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Posted 3 years ago

“Everything was great. Price, style, colour, quality and delivery.”

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Posted 3 years ago

“Ordered coffee table. Came on the day they said. Table was exactly as we ordered, as well as being £180 cheaper than in a well known furniture shop!!”

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Posted 3 years ago

“Really pleased. Lovely colour x”

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Posted 3 years ago

“Some parts of the bed look very solid and good quality but I am disappointed by some parts like tha ladder which is not straight. The chest of drawers seems a bit weak so I will only put light items. Overall it looks very nice and the functionalities are fantastic.”

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Posted 3 years ago

“Fantastic quality speedy delivery too.”

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Posted 3 years ago

“Seating is beautiful, so well made and sturdy. Very comfortable. Pretty pink colour but this is a richer pink than website.”

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Posted 3 years ago

“Really pleased with the product, solid and looks great. Would have been 5 stars but for a couple of pieces that had broken corners ( didn't affect the overall finished furniture) in the internal drawer parts. this does not appear to be courier damage - the boxes were in good condition. Also recommend avoiding putting a sticker on the top surface - could not be removed in one piece and took some effort to remove the glue. On the whole, good quality, received as promised and was assembled on a couple of hours max.”

Helpful Report

Posted 3 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews