Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Tables arrived within days of ordering.”

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Posted 4 years ago

“Very pleased with our purchase. Delivery and communication was first class.”

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Posted 4 years ago

“Took.a week to finally get a return sorted as my order was broken still not had refund after a week”

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Posted 4 years ago

“This is the best company I have ever bought anything online from. The ordering and payment was simple and the furniture delivered the next day. I was kept informed of delivery times by email and then telephone calls. I cannot fault the service and the furniture bought was stunning.”

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Posted 4 years ago

“Great price and communication. Friendly delivery staff. Easy to assemble. Needs 2 people as heavy parts. Dreaded fitting the hinges but managed those by myself. Looks perfect with our new 55" tv”

Furniture 123 5 star review on 13th September 2020

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Posted 4 years ago

“Bought king size bed for my dad in soft velvet Its more beautiful than in the picture and very solid Really amazed with result”

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Posted 4 years ago

“NEVER AGAIN!!! I purchased a new ottoman bed. Upon assembling my joiner noticed that the middle bar was faulty. Contacted them and got a new one sent out. New part then came and it was the wrong size. Contacted again to be told it would be sent out in 3 days. 3 days later still not part so contacted again and told there was an issue in the warehouse. So I am now 2 weeks later sleeping on the floor. Had some goodwill given back to me but not even covered the cost of a joiner 3 times never mind any form of compensation for having to sleep on the floor!”

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Posted 4 years ago

“Great service, great product and great delivery”

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Posted 4 years ago

“Excellent quality and service”

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Posted 4 years ago

“Unreal bed, Super happy and quick delivery.”

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Posted 4 years ago

“Love this extra large tv stand. Arrived sooner than expected. Well packaged so no scraped edges on MDF panels. We had to raise the DVD player up a bit so the disc draw could open. Looks great at night too with LED lights on. Very pleased with this item.”

Furniture 123 5 star review on 12th September 2020

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Posted 4 years ago

“Excellent quality ,fast delivery. Very pleased with item.”

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Posted 4 years ago

“Great price and quality furniture to start off with and kept informed every step of the way. Delivery guys were great.. helpful and very safety conscious. Very happy. !!”

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Posted 4 years ago

“Love this wardrobe. Easy to put together. Definitely recommend.”

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Posted 4 years ago

“Fast delivery, Leevan was very helpful and I love my order! Would recommend”

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Posted 4 years ago

“Brilliant service, arrived quickly with notifications and looks lovely in our bedroom”

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Posted 4 years ago

“Excellent deliver. Lovely sofa.”

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Posted 4 years ago

“Ordered a blanket box which came in 2 days. Love it. Thankyou Furniture 123”

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Posted 4 years ago

“Excellent! Good service, my item was delivered on time and I love it. I recommend you guys 100%”

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Posted 4 years ago

“Easy process from start to finish. Great furniture at a great price. Delivered within the time slot as advised. A returning customer and have recommended Furniture 123 to friends and family.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews