Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,906 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 5 star review on 22nd March 2025

Furniture 123 1 star review on 10th August 2024

Laurie

548

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Table an chairs good value only one thing wrong the Allen key is a waste of time should have a better tool to put the chairs together it took to long with that stupid Allen key”

Helpful Report

Posted 6 years ago

“They took too long to send order, half missing when it did arrive and customer services wanted me to track down missing item, it finally arrived but courier used is a nightmare, just hope the furniture is worth it when put together.”

Helpful Report

Posted 7 years ago

“I rated these acceptable just for the customer service, however because of late delivery and then missing items in my delivery and because of no contact on how they are going to resolve this matter this experience has now put me off buying furniture ever again online”

Helpful Report

Posted 7 years ago

Furniture 123 is rated 4.5 based on 5,906 reviews