Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service and the quality of the sheepskin rug i bought was top notch,brilliant phil.”

Helpful Report

Posted 3 years ago

“I absolutely love my sofa and chair. I waited only 3 weeks for them and they didn’t disappoint!”

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Posted 3 years ago

“Absolutely love my new sofa, it’s as gorgeous as the photos. Delivery was on time & the team that delivered it were so helpful. I would say the feet were harder to screw on than I thought, but got there in the end! 10/10 recommend, thank you!”

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Posted 3 years ago

“I ordered my 3 3 door wardrobes in oak amazing price not put them up yet but the service and quality and pricing is fabulous and great amazing service I would order again I need bedside tables next but new year for them due to Xmas and building work thank you Furniture 123”

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Posted 3 years ago

“Hassle free and top quality. Delivered a day early with the best delivery guy ever. Great quality product at the best price in the UK. Thank you Furniture 123. I will definitely use you again. If I could give you more Stars I would.”

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Posted 3 years ago

“Brilliant and reassuring. If I could give you more stars I would. Came a day early....during Christmas rush too! I will definitely use you again. Consul table is the best quality and was the cheapest in the UK. Thank you Furniture 123”

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Posted 3 years ago

“Thank u so much for your derlivery men being so helpfully to my mother .”

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Posted 3 years ago

“So happy. Fantastic customer services. Had to delay delivery a few times due to work on the house which was easy to do just by logging into my account. Lovely items, really look the part & great prices.”

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Posted 3 years ago

“I ordered coffee tables, company gave me a delivery date , tables arrived two weeks earlier than the given date which I was delighted with. Tables were beautiful. I was very happy with the service and will definitely buy from them again .”

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Posted 3 years ago

“So nice product, my girls love the beds so much. I will definitely order again.”

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Posted 3 years ago

“Delivery was on time”

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Posted 3 years ago

“Daughter was so happy with her new bed . It's absolutely Beautiful and so easy to put together. Highly recommended.”

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Posted 3 years ago

“Very happy with my grey velvet pouffet/footstool. Good price and fantastic delivery service, arrived next day as promised.”

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Posted 3 years ago

“Fantastic service and products of high quality”

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Posted 3 years ago

“I’m so happy with my daughters bed the material is beautiful looks very expensive and very easy to put up.”

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Posted 3 years ago

“Quick delivery and quality product . Better than competition on both counts.”

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Posted 3 years ago

“Ordering was easy, delivery was very speedy, packaging was superb, item ordered was as described so all in all very good service and would use the company again”

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Posted 3 years ago

“Fantastic service, ordered late afternoon Friday and arrived promptly at promised time Sunday morning. Great product, exactly as described, would highly recommend.”

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Posted 3 years ago

“Great service great value most of all great quality too”

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Posted 3 years ago

“Our electric fire place was delivered in days from making the purchase. Well packaged and a quality product.”

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Posted 3 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews