Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for the table and chairs”

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Posted 4 years ago

“Very good service and delivered on time.”

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Posted 4 years ago

“Easy website to browse. Kept updated on delivery, pleasant delivery man. Product well made and easy enough to put together. Good value for the money, would recommend to friends and family”

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Posted 4 years ago

“Product as expected, in great condition, at a competitive price and delivered earlier than predicted Great communication from seller, overall great experience - highly recommend”

Furniture 123 5 star review on 1st September 2020

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Posted 4 years ago

“Good website, swift shipping and good quality product at reasonable price.”

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Posted 4 years ago

“Kept updated right through to time-slotted delivery and product quality excellent. Highly recommended supplier”

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Posted 4 years ago

“Lovely piece. A long delivery time but worth it. Only complaint is that it’s very noisy when pulling out the baskets. If the cubby holes were lined in felt, it would be perfect.”

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Posted 4 years ago

“Great product easy to follow and looks amazing! One happy little girl”

Furniture 123 4 star review on 31st August 2020

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Posted 4 years ago

“I've been trying for over a month to get a TV stand and a console table from a famous expensive furniture webpage without success. I had to cancel with them several times since they could not meet the delivery time they promised. So I arrived to the webpage of furniture123 and I found the perfect items, which arrived extremely fast and in great conditions. It was such a pleasure after months of bad service from other companies!! I cannot recommend them enough.”

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Posted 4 years ago

“The delivery drive was rude and left the package at the main door of the building for my 90 year old Mother to collect.”

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Posted 4 years ago

“Super fast delivery. Furniture very well packaged. Amazing quality, highly recommended”

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Posted 4 years ago

“Very quick delivery Chairs are really good and look nice”

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Posted 4 years ago

“Very happy with purchase. Nice bed and quality good. Had next day and delivery team very helpful. Would but from here again.”

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Posted 4 years ago

“Excellent quality at a fair price. Very easy to assemble but delivery was delayed.”

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Posted 4 years ago

“Beautiful looking chairs! With great fast delivery. My only snag is that 2 of the chair seats are really hard when sitting on prepared to the other 2 with a much more 'spongier' feel about them. Apart from that very happy!”

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Posted 4 years ago

“Fantastic value for money. I was kept updated about my delivery date as it changed due to suppliers. Would definitely buy from here again.”

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Posted 4 years ago

“Good price, beautiful furniture (hallway table), sustainable wood and quick delivery”

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Posted 4 years ago

“The instructions on the ottoman bed were very easy to follow. The hardest bit to build was attaching the plastic corner pieces. With a bit of washing up liquid being smeared around the plastic ends it went together very easy. I would definitely buy another. Very good price and nice quality.”

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Posted 4 years ago

“Am so happy with my order”

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Posted 4 years ago

“Ordered an Ottoman velvet table on a Sunday, received delivery next day on Monday. Brilliant service. Love the ottoman table.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews