Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These chairs look great has a 4 piece around the stunning table..definitely adds glam to my home”

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Posted 4 years ago

“The chairs look good and were easy to put together. Thanks !”

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Posted 4 years ago

“Fabulous chair and fabulous delivery service !”

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Posted 4 years ago

“The delivery on the day (the courier) was great. But prior to this, the delivery date was slipped twice (the day before) and then finally announced one day and delivered the next. So that was three missed dates. Not brilliant. Cannot recommend on this basis.”

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Posted 4 years ago

“My wardrobe has been delivered a day early. Let's just hope it will fit together ok. Will keep you posted”

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Posted 4 years ago

“Love this Marley office chair, looks gorgeous, feels so comfortable and a great price! Superb customer service, will definitely use again.”

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Posted 4 years ago

“The customer service was fantastic. Straight forward and delivered sooner than we thought. Plus our coffee table is amazing!”

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Posted 4 years ago

“Really great communication regarding delivery. Excellent wardrobe and chest of drawers looks exactly as advertised.”

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Posted 4 years ago

“I am happy with the price/quality.”

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Posted 4 years ago

“Fantastic quality mid sleeper. It looks great in the room. Servive from start to finish excellent. I will look to always order from you.”

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Posted 4 years ago

“Over all pleased, lots of parts but very sturdy when complete my daughter loves it and had her first sleep over tonight There where a few marks on it which was disappointing and the exposed screws don’t look right. Also VERY. Pale pink more like white”

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Posted 4 years ago

“Bedroom furniture looks more expensive than the price paid. Instructions could be more precise and delivery was eventually on time after 3 different dates. Overall the furniture looks beautiful x”

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Posted 4 years ago

“Product was poor quality and very difficult to assemble as there were not enough drill holes.”

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Posted 4 years ago

“STRAIGHT FORWARD TO ORDER ,DELIVERY SPOT ON AND ITEM VERY NICE .”

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Posted 4 years ago

“Beautiful chairs, looks more expensive than the price I got them for. Easy to assemble the legs, my boyfriend did it for few mins. I am already thinking to order more ;). Delivery was slightly slow for northern Ireland.”

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Posted 4 years ago

“Beautiful chairs,looks more expensive than they are. I am already thinking of ordering more. My boyfriend put the legs on each chair for minutes. Easy to assemble. Good quality. Delivery was slightly slow to northern ireland, but this is understandable.”

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Posted 4 years ago

“Super fast delivery and happy with my love chair”

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Posted 4 years ago

“Beautiful sideboard. A bit darker than in the picture, but I’m still very happy with it. Ordered for next day delivery and it was delivered next day.”

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Posted 4 years ago

“Great item, but not great delivery. I ordered by phone and asked for a specific delivery date the following week, explaining that this was the only day I would be at home. The delivery date was confirmed in an email as was the item despatch. By 5pm, the item had not arrived. So I contacted the courier who informed me that they had no delivery booked in for me, and that they had only received the order from Furniture 123 the previous evening!”

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Posted 4 years ago

“Delivery on time Delivery staff very helpful”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews