Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue to start with emailed them fast response and resolved quickly items came faster than the date given delivery team was fantastic 2 lads would highly recommended and will definitely use again”

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Posted 4 years ago

“So happy with my table and chair - beautiful construction and well made. I was kept well informed about my delivery. Would definitely recommend.”

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Posted 4 years ago

“Reliable and great product.”

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Posted 4 years ago

“Great furniture set, arrived quickly with no problems. Good quality and looks fantastic.”

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Posted 4 years ago

“Excellent service very prompt delivery very pleased with our electric fire”

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Posted 4 years ago

“Good quality piece of furniture, delivered promptly with clear assembly instructions.”

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Posted 4 years ago

“Bought a fabulous suite online at an exceptionally good price. Delivered quickly and efficiently. One very happy customer 😁”

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Posted 4 years ago

“Updates provided in relation to delivery & arrived earlier than initially expected. Great outdoor furniture set, really happy with it”

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Posted 4 years ago

“Very happy with everything! Definitely will recommend to friends and family!”

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Posted 4 years ago

“Delivered quickly! Lovely piece of furniture, just wish they did a corner sofa that matched the chsir! Will buy from them again.”

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Posted 4 years ago

“Excellent customer service, regular updates regarding delivery estimates and product was available sooner than expected. I needed to arrange special delivery instructions and this was easy. Telephoned 30 minutes before delivery and they were fully aware of the instructions. Quality product received and well worth the cost. Would definitely order again and have already recommended to family and friends!”

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Posted 4 years ago

“My delivery was delayed constantly. My first order was split into two separate delivery companies. I received the blanket box but the other company hasn’t delivered the bed, as they were unable to make it in the day. But haven’t rescheduled the delivery? So payed for a bed I haven’t got!”

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Posted 4 years ago

“Fitting doors as always was a nightmare.”

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Posted 4 years ago

“Quality Excellent. Service Excellent, it arrived when they said it would Value Excellent: What more can I say ....10 out of 10”

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Posted 4 years ago

“So happy with our console table, just a perfect size for the hall and good quality. Delivery was also very good.”

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Posted 4 years ago

“Good quality Provence nest of tables. Delivered when said they would be. When we are looking for furniture in the future will definitely look on your website first.”

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Posted 4 years ago

“Very fast service and good communication!”

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Posted 4 years ago

“Easy to order, delivered on time, easy to put up and my daughter loves it!”

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Posted 4 years ago

“Great looking furniture, great price and the delivery men were very helpful”

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Posted 4 years ago

“I am a first time buyer of Furniture123 and I’m very pleased with my garden furniture, rattan cube with parasol! Perfectly described on Furniture123 website. Delivered the next day! I was updated all the way through til they delivered my order. ArrowXL delivery staff were polite and helpful too. Will definitely recommend.”

Furniture 123 5 star review on 26th July 2020

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews