Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service ordered & delivered within 24hours quality product will definitely order again”

Helpful Report

Posted 4 years ago

“Gorgeous footstool lovely quality quick delivery”

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Posted 4 years ago

“pleased with my little stove faux fire...very swift delivery good price very pleased.”

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Posted 4 years ago

“Good quality furniture at an affordable price. Delivered within a short time frame. Excellent!!”

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Posted 4 years ago

“Absolutely love the dressing table, the service was quick and efficient.”

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Posted 4 years ago

“Arrived on date specified and bench looks stunning”

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Posted 4 years ago

“Excellent speedy service”

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Posted 4 years ago

“Lovely wee window seat-would highly recommend”

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Posted 4 years ago

“The bed is fantastic and great value for money. Its looks incredibly expensive and is solid and comfortable. It has really transformed the bedroom. It was quite difficult to put together and took some time but definitely worth it, as it wont be going anywhere for quite some time. Looks amazing!”

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Posted 4 years ago

“Excellent service all round. Liaison prior to delivery excellent. Product was a very good standard. Would not hesitate in purchasing again. Would definitely recommend 👍”

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Posted 4 years ago

“Great price, great products, really happy with service. I would like to have been able to track delivery on the DX website is my only build”

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Posted 4 years ago

“Fast delivery and very nice bench love it”

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Posted 4 years ago

“Love my new table, it will look fab when we finish our living room. No delays, came on time.”

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Posted 4 years ago

“Recently purchased 4 dinning chairs through the site. I was a bit unsure as I had never heard of the company before but went ahead with the order and couldn’t be happier. Chairs were in perfect condition and the delivery was extremely fast. Ordered on Sunday night and we were having dinner on them by Tuesday. Very pleased with product and service.”

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Posted 4 years ago

“Excellent service from start to finish. Would definitely recommend. Affordable furniture.”

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Posted 4 years ago

“Lovely bed good quality and just what I ordered but live in a 3rd floor flat and the delivery drivers wasnt insured to carry upstairs and I'm a single mum on my own. No one had told me this so had to call on a neighbour and my brother otherwise would have been left at bottom and this was 8pm at night”

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Posted 4 years ago

“Item arrived ahead of schedule and was everything I expected.Now fitted and working perfectly”

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Posted 4 years ago

“Delivery was great; I was well informed as to when Arrow XL would be arriving and they helped take it upstairs to the room it had go in. The mid sleeper bundle is as hoped for and sturdy. My son is very pleased with his new bed! My only negative comments would be that there were not enough spare attachment parts (in case you ran into a problem) and that the instructions were placed in box 4 of 4 - it would’ve been good to have each piece of furniture with attachment parts and instructions in separate boxes.”

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Posted 4 years ago

“Love my new fire, the flames make me feel warm, fab quality, well worth it, 👌 thankyou, delivery was prompt too 😀”

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Posted 4 years ago

“Brought an electric fire and surround very quick and prompt delivery service and the fire looks amazing so very pleased with it definitely use this company again”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews