Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and also delivery guys extremely polite and adhered to the wearing of mask and 2m rule”

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Posted 3 years ago

“Easy to order, fast delivery. High quality goods. Will definitely use again”

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Posted 3 years ago

“I bought a beautiful console table from 123 Furniture and I am so pleased with it. I live in Ireland and so I was a bit hesitant about getting it here from England. But it was no bother to them. It arrived early in perfect condition. delighted with their customer service. Will buy again.”

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Posted 3 years ago

“I ordered Safina Rolltop Double Ottoman Bed in Silver/Grey Velvet, its a lovely bed and quite easy to build at a great price compared to others. the day delivery was due the company would not come into the street due to ice on the road, I did get it 5 days after my original date when I contacted Furniture 123 they refunded my delivery fee, which I was happy with, I have bought from Furniture 123 before, very good online company I would buy from again.”

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Posted 3 years ago

“Item was exactly as shown on website. Best price around. Excellent contact throughout. Received order within days, well packed and excellent delivery during bad weather.”

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Posted 3 years ago

“Easy to order, quick delivery No problems”

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Posted 3 years ago

“Very good service and after care”

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Posted 3 years ago

“Will tell you when recieve it seems such a long time for. Deliverery 3 month”

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Posted 3 years ago

“Brilliant company kept me updated and delivered the morning of the day I selected plus I got a text the day before with a time window for delivery. The bunk beds are so well made and look fab.”

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Posted 3 years ago

“This product was well above my expectations most pleased.”

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Posted 3 years ago

“Really love this bed. Looks so much more expensive than it was. Good quality. My Husband managed to put it together in about 2 and half hours so wasn’t to bad. He said it was quite straight forward.”

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Posted 3 years ago

“Beautiful design and looks amazing. Quite difficult to assemble to definitely worth it!”

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Posted 3 years ago

“We placed our order for 6 dining chairs late Sunday evening, I didn’t pay for fast delivery and they arrived Tuesday morning so well done Furniture 123. The chairs are beautiful, stylish and we’re simple to put together. We love them and we’ve recommended furniture 123 to several friends and family already. So,happy with our chairs and the delivery and the ease of putting together”

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Posted 3 years ago

“Gorgeous, comfy , stylish ! Everything I wanted and at a great price .”

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Posted 3 years ago

“We ordered a lovely console table it’s beautiful.Great next day delivery! Very easy to put together very happy 😃”

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Posted 3 years ago

“Beautiful design, easy to assemble, delivered on time!”

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Posted 3 years ago

“Very fast delivery snd very pleased with product”

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Posted 3 years ago

“Really pleased with my new desk - well made, easy to assemble and looks fabulous! Possibly best packaged item I've ever had delivered and super fast turnaround from ordering to delivery - thank you.”

Furniture 123 5 star review on 11th January 2021

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Posted 3 years ago

“Had to wait longer than expected but very pleased with the item”

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Posted 3 years ago

“Absolutely love this bed, its solid, comfortable and looks classy. Other bonus was it was delivered within 3 days when we was told it wouldn't be delivered until May (5 months) really happy with my purchase and super satisfied with furniture 123 experience”

Helpful Report

Posted 3 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews