Furniture Clinic Reviews

Name: Furniture Clinic
Address: Unit 10,Hobson Industrial Estate, Burnopfield
Rating: 4.57

4.6 Rating 722 Reviews

89 %

of reviewers recommend Furniture Clinic

Company Reviews

Questions

Metrics

4.6

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Phone:

0844 879 3691

Email:

jordan.smith@furnitureclinic.co.uk

Location:

Unit 10,Hobson Industrial Estate
Burnopfield
NE16 6EA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD SERVICE. QUICK DELIVERY. Leather protector similar to guardsman one used recently so difficult to comment on long term protection. Drain remover worked brilliantly on a curry stain. Very good value for money.”

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Posted 10 years ago

“Everything we purchase does its job very well indeed Thats all you need really”

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Posted 10 years ago

“I stumbled across Furniture Clinic when looking for something to repair a cracked leather sofa. The website was very informative both in terms of product description and the 'how to' videos. My first purchase was the re-colour cream, which I tried on a small area with good results. I then order the cleaning mouse and leather care cream. All of these products arrived in good time and very securely packaged. I have just completed one leather chair - cleaned, re-coloured and protection. Fantastic results!! I've also bought the spray that resolves water rings on wooden tops. I've used it on a dresser and two sets of nest of tables with amazing results. I've also bought the wax sticks for repairing scratches although I haven't used these yet. I think I'll be using Furniture Clinic on a regular basis in the future - or until all my repairs are done :-D!!”

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Posted 10 years ago

“I have used your products for over a year and have had excellent results.”

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Posted 10 years ago

“vey fast service the best in the marke.”

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Posted 10 years ago

“overall very pleased with the products supplied and instructions written. Improvement could be made regards tha accuracy of the colour chart the final colour was not as shown however was acceptable . The air spray leaked air by poor manufacturing I just had sufficient compressed air to complete the paint job.”

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Posted 10 years ago

“bought this product after reading previous reviews. Although it was quite expensive I bought the pack but I really needed the stain remover to remove jeans stains from my cream leather dining room chairs. Followed the instructions to the letter using all the products in the kit, and only a very small amount of the dye came off. I have used the treatment to prevent further staining and it didn't work. Keep your money in your pocket. This product doesn't work.”

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Posted 10 years ago

Hello Mr. Mellor, We are sorry to hear that the product you purchased failed to deliver the results you had hoped for. In these cases we always like to get a bit more information from our customers about what type of leather they are treating, the type and age of the stain being treated and how the product is being used. We would very much appreciate the opportunity to look into why this may be the case, once we have a bit more information i am sure we can find a solution for you (and get rid of that dye stain!). You can reach us on 0844 879 3691 or via email at enquiries@furnitureclinic.co.uk. I hope we can reach a satisfactory conclusion to your issue. Thank you for your feedback, Kind regards, The Customer Care Team Furniture Clinic Limited

Posted 10 years ago

“I have cream color leather furniture and this color is hard to restore / repair. I am very pleased with the quality of Furniture Clinic repair sets, it allows to mix colors to match your furniture unique color, the leather cleaner does a good job cleaning any soiled areas.”

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Posted 10 years ago

“Excellent product, very pleased & will order again”

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Posted 10 years ago

“Excellent delivery and overwhelmed with the results on our brown leather settee. We took before & after pictures and it looked brand new.”

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Posted 10 years ago

“item did the job excellent , however i paid for next day delivery & the item took 6 days to arrive !!!! i emailed company re; refund for postage, two weeks waiting & still to date, i'm waiting for reply to my email & still haven't received refund of postage,”

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Posted 10 years ago

Hello There, We are sorry to hear that you had problems with the delivery of your goods, your order was placed just before midnight on Saturday 10th May and was dispatched with our Couriers on Monday 12th May for delivery on Tuesday 13th May. Please get in touch via email at enquiries@furnitureclinic.co.uk or give us a call on 0844 879 3691 and we can see if we can sort this out for you. Kind Regards, The Customer Care Team, Furniture Clinic Limited.

Posted 10 years ago

“Very very good. I look as if I have a new suite, the colour matched perfectly and the price was excellent too. Cheers Kath Street x.”

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Posted 10 years ago

“Good product, promptly delivered - thank you.”

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Posted 10 years ago

“I found this company very good indead. Service was excellent. The product was all that it claimed to be. I reconditioned all the cushions on 2 settees and they look as good as new, and still look as good as new nearly 12 months on. The instructions given were easy to follow. If I need to I would not hesitate to use them again. P.S. The colour matching service was spot on David D”

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Posted 10 years ago

“The person arrived on time and only took minutes to repair our table which had damage to a corner. It is an almost invisible repair and we are happy with the result. Thank you.”

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Posted 10 years ago

“all good”

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Posted 10 years ago

“Excellent product and it is easy to use if you follow the instructions”

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Posted 10 years ago

“I have purchased from the Furniture Clinic a couple of times after finding them on the internet using the search words ‘Leather Repairs’. The first time on their advice I purchased the whole kit and I have to say it saved me a fortune as I was on the point of throwing our cream leather three piece suite away just because the cushions were all cracked and split. I have transformed the suite and it really does look almost brand new and it’s probably got a good five years left. I recently called the furniture clinic to ask for further advice as there was a tear in the leather. I purchased the repair kit from them and to my amazement after re-spraying the tear is not at all visible. I would highly recommend their products, but caution you must follow their advice, check out the on-line videos and do not cut corners! Thanks Carl”

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Posted 10 years ago

“Excellent prompt service - though it was only 3 pairs of shoe laces and I'll only know how good they are when they break !!”

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Posted 10 years ago

“I have not tried these products as yet but the delivery and service was very goo. Could not fault.”

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Posted 10 years ago

Furniture Clinic is rated 4.6 based on 722 reviews