Furniture Clinic Reviews

Name: Furniture Clinic
Address: Unit 10,Hobson Industrial Estate, Burnopfield
Rating: 4.57

4.6 Rating 722 Reviews

89 %

of reviewers recommend Furniture Clinic

Company Reviews

Questions

Metrics

4.6

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Phone:

0844 879 3691

Email:

jordan.smith@furnitureclinic.co.uk

Location:

Unit 10,Hobson Industrial Estate
Burnopfield
NE16 6EA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First like to say everyone who was there at the seminar were friendly and explained everything I needed to know about from repair to restoration of leather clearly. The staff were polite I enjoyed every bit of it The stuff I bought help me achieve high standards of repair and customers will recommend me again I am very happy to learn this trade And coming from Birmingham to Newcastle was worth every bit. I recommend anyone to go and experience this knowledge it's worth it.”

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Posted 10 years ago

“Excellent product. I used this conditioner on my motorcycle leathers and it brought back the suppleness and colour they had when they were new, even removed most of the road grime.”

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Posted 10 years ago

“Many thanks to Steve, who queried my order and then talked me through want I actually needed. Order very quickly despatched. For a first attempt I'm very pleased with the results and I'm sure I will get an even better result next time.”

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Posted 10 years ago

“I bought the full colour-matched kits to repair and resurface two very worn bi-cast leather sofas from Furniture Clinic and followed the instructions and advice to the letter. After a lot of time consuming work both sofas looked almost as good as new. Sadly, due to the nature of bi-cast leather this only lasted a few months before it began to flake off again, I don't think this is any reflection on Furniture Clinic, their advice or their products, rather it is a reflection on bi-cast leather itself and the limits of what can be done with it - it's the hamburger of the leather world, and once it starts to go it's pot-luck as to how well any repair/resurface will bind (probably owing to different manufacturers using different formulations in bi-cast production).”

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Posted 10 years ago

“Excellent product, colour match was perfect Easy application. would highly recommend It certainly does what it says on the tin (bottle)”

Helpful Report

Posted 10 years ago

“Bought leather restoration kit and have just got round to trying it.Had sent a sample piece of suite for colour match as only the arms and the backs where there was fading needed doing. The colour match was perfect and as the instructions were so easy to follow our suite ( which is over twelve years old) looks like new.Thanks very much for the help I had when ordering and for such a brilliant product .Once again a big thankyou. Lynne B.”

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Posted 10 years ago

“I use the furniture Clinic's Leather Ultra Clean Product which gives excellent cleaning results. I have deducted one star because I find that the chemicals in it are quite pungent and it would be great if more natural ingredients could be incorporated.”

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Posted 10 years ago

“Had to use about 3 times but that was because it was stained with someone wearing new jeans,but I'm really pleased with how the settee came up so well.I will use your product again.”

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Posted 10 years ago

“Excellent product with good clear instructions on how to respray the sofa, the colour match was brilliant and is worth the extra money if you are patching up a small area. Just for information for future customers living abroad they cannot send the propellant by airmail, due to flight legislation on canisters. I locally hired a small compressor with the correct attachment to do the job at minimal cost and works perfectly.”

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Posted 10 years ago

“I PURCHACED THE CLEANER PRODUCT AND RESTORER . THEY GAVE GREAT RESULTS AND CLEANED AND RESTORED MY LEATHER CHAIRS TO LOOK AS NEW. I AM VERY PLEASED WITH THE RESULTS, AND I WILL KEEP USING THIS PRODUCT TO KEEP MY FURNITURE IN GOOD CONDITION. MANY THANKS.”

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Posted 10 years ago

“Very quick and efficient service - delivery by return.”

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Posted 10 years ago

“Products arrived promptly. Instructions were good. I quickly managed to get the hang of the air-brush tool and my sofa now looks brand new! Fantastic service, Well Done! Only one small gripe. I think a sheet of the very fine sandpaper should be included with the pack considering it costs only a few pence. Best regards Colin McLean”

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Posted 10 years ago

“Great product, had our white leather sofa three years and it was lightly discoloured but this brought it up like new.”

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Posted 10 years ago

“We found the product excellent and will certainly re-order in the future”

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Posted 10 years ago

“Lovely product; used it to clean the cream leather seats in my husband's BMW. I was delighted with the service and quick response to my order. Thank you.”

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Posted 10 years ago

“The instructions were very clear. It took longer to do than I had thought but the result was fantastic. I changed a bright yellow leather arm chair into a cream one. My friends can't believe I have done it and they said it looks like a new one! I would thoroughly recommend your product. The after sales contact was good as well which is unusual these days. Thank you very much!”

Helpful Report

Posted 10 years ago

“Excellent service, item came very quickly and did the cleaning job on my leather suite very well. I had tried 2 others but this was the best.”

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Posted 10 years ago

“I recommend this company for its products of hight quality , its delivery , and seriuos . A big thank you .”

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Posted 10 years ago

“We had purchased a new leather three piece suite in an ivory colour but had retained the pouffe from our old pink suite. We bought the leather colourant kit to match the colour of the new suite and 18 months on the pouffe is still immaculate with no sign of wear on the new colour finish despite daily use. We would highly recommend this product for ease of use, depth of finished colour and durability.”

Helpful Report

Posted 10 years ago

“The service and web site of Furniture Clinc is almost exellent, but the delivery services of Fed Ex (Finland) under all expectations. I am still waiting my package delivered 30.5.2014 (Order Reference 85081)? They have called once to my wife Wednesday 11.6 and promised to come next day at 14:30-16:00, but anybody was not appeared with delivery? I haven't got a delivery follow-up code or any contact number to Fed Ex for settle delivery time to my home. I have used delivery services of several other suppliers without any problems (fast, smooth and reliable) with car parts. The dispatching costs are also very high Delivery 41,24 GBP and Hazardous Surcharge 36,00 GBP. I am really disappointed this kind of delivery services! Best regards, Juha Näsi +358 405126114”

Helpful Report

Posted 10 years ago

Hello, We are sorry that your goods have not arrived in the allotted time. your order was placed on the evening of 29/05/14 and was processed and dispatched within 24 hours via Fedex using their priority service. On the 05/06/14 we received a call from Customs in Finland, asking for contact details for the purchaser, which we provided. It looks like there is some form of delay in getting your goods through Customs. One of our team will look into this matter for you immediately and will be in touch as soon as possible to try and get this issue sorted for you. If you have had any correspondence from Customs in Finland it would be helpful if you could have those available for us. Thank you for your time, I'm sure we can get to the bottom of this for you and get your goods to you as soon as possible. Kind Regards, The Customer Care Team, Furniture Clinic Limited.

Posted 10 years ago

Furniture Clinic is rated 4.6 based on 722 reviews