Furniture Clinic Reviews

Name: Furniture Clinic
Address: Unit 10,Hobson Industrial Estate, Burnopfield
Rating: 4.57

4.6 Rating 722 Reviews

89 %

of reviewers recommend Furniture Clinic

Company Reviews

Questions

Metrics

4.6

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Phone:

0844 879 3691

Email:

jordan.smith@furnitureclinic.co.uk

Location:

Unit 10,Hobson Industrial Estate
Burnopfield
NE16 6EA

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Furniture Clinic 5 star review on 8th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to buy the item I wanted without having to take a pack including things I already have”

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Posted 8 years ago

“Great quality. Every time i use leather cleaning kit sofa looks and smells like when it was new.”

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Posted 8 years ago

“When we first began to order from Furniture Clinic at The New Forest and Hampshire County Show it was a brilliant product. It rejuvenated our leather furniture which dried up shiny and full of life. Unfortunately this has not been the case for the past two orders. The product has become heavy and difficult to apply and drys up to a dull and tacky finish and the application cloth now has the tendency to drag the colour out of the leather. This never used to happen. Whatever change has been made to the ingredients it has completely altered the performance. There may be no alternative but to go back to square one and search the market for a more suitable product.”

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Posted 8 years ago

I see that you have ordered the Leather Protection Cream. Although we have changed the recipe for this several years ago, most people prefer the new version. Its worth noting that the product should not be left to dry. As per the instructions, the Protection Cream should be applied sparingly and the excess should be buffed off after ten minutes. This will avoid the tacky finish. If you'd like to discuss the application further please feel free to contact us at enquiries@furnitureclinic.co.uk or call us on 0844 879 3691

Posted 8 years ago

“By the quick and efficient service by which you responded”

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Posted 8 years ago

“everything went well with my order up to my card been hacked then when investigated it I realised it was either your company that had been hacked or someone in your store as I have not ordered from anyone else they tried to get £300 of my card so I don't think I will order again”

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Posted 8 years ago

We’re sorry to hear that you have had trouble with your card. We take any issues of hacking very seriously and have looked into the details of your order to investigate further. We can see you ordered directly through the website so the card details for your order will have been taken by SagePay and not ourselves. They are one of the largest and most secure payment gateways used online and have not reported any issues so we can assure you this was not how your details were hacked. We hope you managed to get this resolved.

Posted 8 years ago

“Great website, easy to order and prompt delivery. Great products too!”

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Posted 8 years ago

“For the last 10 or more years I have been buying the leather cleaning kits and individual cleaners and conditioning cream for our leather furniture. The products work well and the conditioner leaves the leather supple with that leather smell and in showroom condition. Neighbors have been impressed with the condition of our suite and I have placed orders for them. I find ordering easy and the items speedily dispatched. Very satisfied customer AW Case”

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Posted 8 years ago

“I had been looking for along time to find a cleaner for our analine leather suite. I couldn't believe how your product brought the leather back to life even covering cat scratches.”

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Posted 8 years ago

“Used to leather wipes in the past and wanted something better. Read the previous reviews before purchase and have to save this is an excellent product. It does a brilliant job.”

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Posted 8 years ago

“I HAVE USED YOUR PRODUCTS ON MY STRESSLESS LEATHER CHAIRS FOR SOME YEARS NOW AND CAN SAY HOW HAPPY WE ARE WITH BOTH THE QUALITY OF THE PRODUCT AND THE SERVICE WE HAVE RECEIVED FROM YOU. WE WILL CETAINLY USE THESE PRODUCTS AGAIN AND CAN RECOMMEND YOU TO ANYONE WITHOUT HESITATION. THANK YOU. PAUL SPURR.”

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Posted 8 years ago

“Products ordered were delivered promptly and were well but not over packaged. The cleaner worked well to lift older stains as well as newer ones making the suite look like new. The protector creme was easily applied and left no sticky residue. Though by no means the cheapest products of there type I have tried they are certainly the best”

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Posted 8 years ago

“Carl delivered excellent service throughout. He came and gave us a quote very quickly was flexible about planning the work and then did a great job. We would recommend.”

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Posted 8 years ago

“Pleased with product”

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Posted 8 years ago

“Very happy with our purchase. This product was recommended to us by a leather specialist. Brings our sofa up like new.”

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Posted 8 years ago

“Great service.great product will order again when I need more”

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Posted 8 years ago

“purchase the product to clean a cream leather sofa and chairs it worked wonderfully well. looks as good as new and even has that new leather smell. very impressed and would definitely recommend it to others.”

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Posted 8 years ago

“Easy to apply and left a good finish”

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Posted 8 years ago

“Very happy with the product. I am not finished with the project yet. Have finished the front bench seat on my Jowett Javelin and I am very pleased with the outcome. Just got the back bench seat to do now. Many thanks for your product and very fast delivery”

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Posted 8 years ago

“It did what it said it woukd”

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Posted 8 years ago

“We had a really bad head oil mark on our leather sofa ( all my fault) so we checked out several sites for products and found Furniture Clinic had the best products and great details how to done the job in hand. Must say we're very pleased with the result , thankyou Furniture Clinic .”

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Posted 8 years ago

Furniture Clinic is rated 4.6 based on 722 reviews