Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,870 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely print, quick delivery very happy with purchase.”

Helpful Report

Posted 4 years ago

“Affordable, quick delivery, great choice of prints.”

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Posted 4 years ago

“It's a lovely shot, but the print is very faded. Also when measuring remember it has a 2cm border around it. We've got it to fit a frame with a mount... but having the boarder and the mount, looks naff. Nice photo, but disappointing print.”

Helpful Report

Posted 4 years ago

“Worst company I have ever dealt with. This company is a scam! Do not order from here!”

Helpful Report

Posted 4 years ago

Hello, we're sorry to hear you feel this way! I'm not seeing any customer support request from you and we'd love to sort you out and make things better - I will reach out to you personally, please have a look for an email from us. Best, Sabrina from Fy!

Posted 4 years ago

“Disappointed. The image we ordered is pixilated and not as anticipated. Such a shame as it looked lovely online.”

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Posted 4 years ago

“Very efficient, lovely quality products- hassle free”

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Posted 4 years ago

“Service was great, an issue with a return was dealt with smoothly and quickly. Items I have ordered have been of exceptional quality.”

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Posted 4 years ago

“Ordering easy (20% off!); notification of dispatch was fast; questions answered efficiently on live chat at a surprisingly unsociable hour as I recall; and a beautiful quality product!”

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Posted 4 years ago

“Beautiful products, and with a great delivery time! (We ordered the frames from elsewhere to suit other items)”

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Posted 4 years ago

“Ordered myself a beautiful Chaise Lounge single, it was almost £150 cheaper than anywhere else so thought this must be a rip off somewhere, i did call customer services first to check the availability and ask a few questions, they were really helpful, so to be honest i paid via pay-pal thinking that if it was a con i would get my cash back via process. I need not of worried, it arrived within 4 days from Belgium. So no complaints here and will definitely use again.”

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Posted 4 years ago

“My Fy art makes me so happy. And these days, that's not something I take for granted.”

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Posted 4 years ago

“Product damaged, print crumpled in frame, poor quality - contacted customer service who have said they are sending out a new print which I have to replace in the frame so hopefully once I receive it, I’ll then be happy with my purchase”

Helpful Report

Posted 4 years ago

Hello, thanks for providing your feedback and sorry that your order arrived damaged! I can see we've since responded to your support inquiry - please let us know if there's anything else we can do to improve your experience! Best, Sabrina from Fy!

Posted 4 years ago

“Sehr guter Service und zügige Lieferung! Obwohl mein Paket verloren gegangen ist, habe ich schnellen Kontakt zum Customer Service herstellen können und unmittelbar darauf eine neue Lieferung erhalten. Vielen Dank dafür.”

Helpful Report

Posted 4 years ago

“Wonderful print, I bought the 60x80 and am very happy with it! Definitely recommend both the website and the artist! Super quick delivery and awesome price! Frank Roth x Fy Rocks!”

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Posted 4 years ago

“Great product and speedy delivery. Thank you”

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Posted 4 years ago

“Excellent speedy service and high quality”

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Posted 4 years ago

“I saw the picture I bought on Facebook and as the cat had the exact same expression one of my cats had, I knew I had to buy it! What I loved was that you could choose different sizes and also different coloured frames so it would arrive ready to hang on my wall. When it arrived it was well packaged and I LOVE it! I will definitely order from Fy again as it was so easy and the products are high quality”

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Posted 4 years ago

“Fantastic choice, great prices & quick delivery. What more could you want?!”

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Posted 4 years ago

“Beautiful and unusual items available, ok some may seem slightly overpriced but the quality is brilliant. I’ve bought several items from here, especially a set of rabbit pictures which I adore. I could spend a fortune on this site!, Speedy delivery easy checkout system. Highly recommended”

Helpful Report

Posted 4 years ago

“Delighted with the poster I purchased and excellent service.”

Helpful Report

Posted 4 years ago

Fy is rated 4.4 based on 1,870 reviews