Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,870 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and friendly customer service. 🖤”

Helpful Report

Posted 5 years ago

“Very prompt reply with emails, they got my personalised order just right!”

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Posted 5 years ago

“I found FY on Instagram, and was immediately attracted to their unique and different inventory of products, sourced from all over the world. Being Canadian, I was initially hesitant about delivery, and if my purchase (coming from Germany), would arrive on time. It did, and the piece is top quality. Their customer service is also excellent.....inquiries were handled promptly and more than satisfied my needs. Will definitely shop FY again!”

Helpful Report

Posted 5 years ago

“I accidentally ordered wrong sized prints and spoke to Sabrina H via email and she could not have been more helpful, I was super impressed with the service, the refund and redelivery of the correct sizes. And of course the prints were fabulous too!! 100% recommend this company! Thank you.”

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Posted 5 years ago

“Fantastic Fy, good price quick delivery”

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Posted 5 years ago

“Great speedy service and lots to choose from when doing up our new house!”

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Posted 5 years ago

“Great customer service, quick delivery, and excellent value for money.”

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Posted 5 years ago

“Took a little longer than I’d hoped to get to me but once it did I was very happy. It’s a fantastic quality print.”

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Posted 5 years ago

“Great service quick delivery and really please with my new posters”

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Posted 5 years ago

“Great quality at a great price.”

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Posted 5 years ago

“the picture was so lifelike and was packaged well cant complain about the quickness of the post have to wait longer in australia”

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Posted 5 years ago

“Brilliant clear print I received good good price and no hassle”

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Posted 5 years ago

“Easy to use website, great selection of prints and sizes. Really good quality and value for money. Well packaged and quick delivery”

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Posted 5 years ago

“Cannot fault these guys.. products AND service are exceptional.”

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Posted 5 years ago

“Everyone Loves it 🥰”

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Posted 5 years ago

“I wanted a personalised love heart necklace but could only see 2 hearts and wanted 3 with names on them. I emailed my request and got a response very quickly it was no trouble adding a 3rd heart, i received the necklace within days good quality. The names were done well on the hearts. Definately use this company again.”

Helpful Report

Posted 5 years ago

“Amazing collection of artworks for all tastes. Really happy with the variety here. Print quality is great and the ordering process is easy. What I love a lot is how lightweight the frames are. I ordered some pretty big sizes and was worried I'd have to use some really heavy weight nails or if the dry wall was enough to hold them up. But that's not the case. There was a little bit of a delay with part of the order. It was mysteriously delayed at UPS but FY customer service got back to me really fast over email and promptly communicated to me what the shipping status is. I got my orders within couple days of the first communication with them. Would recommend.”

Helpful Report

Posted 5 years ago

“I made an order on Friday 17th May. On the 18th i got an email saying my order was shipped. It is now Wednesday 22nd may and I have not received my order. When I try to track my order it tells me my number is invalid and I have contacted aft and have had no response.”

Helpful Report

Posted 5 years ago

Hi Lorraine, sorry to hear this! It looks like since writing, we have been able to respond to your enquiry with more info regarding your order. We hope this was helpful, and of course, if anything was not resolved please let us know so we can make it right! Best, Sabrina from Fy!

Posted 5 years ago

“Quick, easy and a huge choice of affordable options.”

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Posted 5 years ago

“Excellent selection, quality and customer service”

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Posted 5 years ago

Fy is rated 4.4 based on 1,870 reviews