Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,870 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the quality of the prints I received and the speedy delivery. I didn’t like the tapestry I ordered and the return process was so easy. I love shopping on Fy. Xx”

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Posted 5 years ago

“I had a problem with my order (I accidentally ordered the wrong size). I contacted FY and they immediately fixed it. Top-notce service!”

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Posted 5 years ago

“The best customer service I have ever recieved when I wanted to return an item ordered. The quality of the goods were excellent but what I ordered didn’t quite suit my space. Couldn’t ask for better service. Will be using rhem again and would definitely recommend”

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Posted 5 years ago

“My 4 canvas’s are of great quality and they arrived super quick which was very exciting. I was short some hooks but with one email I was sent the extra hooks within 24hrs, no charge. Very good service.”

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Posted 5 years ago

“Very quick delivery. Huge variety of unusual products, something for everyone. No tat.”

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Posted 5 years ago

“The prints come quickly and look even better in person than they look online. Beautiful!”

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Posted 5 years ago

“Love the product, and the packaging, and the experience.”

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Posted 5 years ago

“I've contacted Fy twice, once to get a promo code and once to change my order. Both times they were quick to respond and sorted out my query without any problems.”

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Posted 5 years ago

“Quick. Excellent quality. Sorted!”

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Posted 5 years ago

“Easy, fast response & my order was exactly what I expected!”

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Posted 5 years ago

“Really speedy delivery service”

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Posted 5 years ago

“Love these prints! I received my order with great quality and awesome service!”

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Posted 5 years ago

“Easy to order, delivered on time stated. Very happy with the items I ordered.”

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Posted 5 years ago

“User friendly website free and speedy delivery. Brilliant packaging enough to wrap the product. Excellent timing. Excellent product.”

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Posted 5 years ago

“I've made 3 or 4 purchases from Fy now and I can't fault the ordering, delivery or returns service. Will definitely use again.”

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Posted 5 years ago

“Starting to understand the bad reviews on here and trustpilot. I ordered a print earlier this month and was really happy with it and the prompt delivery. Second time around when I ordered 72 euros worth of prints, not so lucky. The tracking information has been saying for the last week that it was unable to make delivery (no attempt has been made to my office, it mentions An Post and An Post leave a slip through the door if they attempt to deliver) and is being processed as a return?! I really just want the prints that I've paid for at this stage, haven't had much luck with getting a response from customer service, have sent two emails (live chat doesn't appear to be an option). Hoping this will be resolved, and that it can be turned around into a positive review. It's a shame as I was really happy with the first print, and wanted more from the artist.”

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Posted 5 years ago

Hi Rebecca, so sorry to see you haven't received your order yet. Unfortunately, An Post didn't give a reason for the return to sender but I can assure you we're now looking into it and we will get your prints to you. I can also see customer service has since responded to your enquiry, but feel free to get back to us at any time with questions or concerns in the meanwhile. Best, Sabrina from Fy

Posted 5 years ago

“Nice design, quick delivery”

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Posted 5 years ago

“Loved my prints. Just what I was looking for. Something different and classy looking. Great service from start to finish. Well packaged so no fear of breakages. Would highly recommend”

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Posted 5 years ago

“Fab prints and wonderful service!”

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Posted 5 years ago

“Great quality and free delivery!”

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Posted 5 years ago

Fy is rated 4.4 based on 1,870 reviews