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G2A.COM Reviews

1.6 Rating 236 Reviews
E
Happiness Grade
E

Refund - Difficult

42.86%
Industry Average
Trying to get a refund and that seems to be unlikely at this time.
posted 2 months ago - Mike
Very bad purchase experience. I bought a steam key of a recent game that is not working, I got scammed by the seller. I provided all evidences to G2A and I have been in contact with the G2A contact support for more than a month and It is impossible to get a refund. Stay away from them.
posted 2 months ago - Anonymous
It's clear this is a scam. I was tricked into investing over $178,200, believing I was earning profits. When I wanted to withdraw, they kept demanding more money. Thankfully, I discovered A M D A R K L I M I TED * C0M, and their staff helped me get my full refund.
posted 3 months ago - Genesis Davidson
I file a claim with the G2a support group and after almost a week and some change, they contact me saying that the only way I can get a refund is if I go to the police and make a report!?!?! FOR WHAT!?!?! JUST GIVE ME MY REFUND! Keep in mind, I've already proved to the seller AND G2a that the code didn't work because I took screenshots of my trying to claim my code on my PC.
posted 4 months ago - Anonymous
AFRADER. Foute site, bieden je iets anders aan dan je verwacht. dat vervolgens niet werkt Bij refund zijn ze niet thuis en sluiten de (slechte) online conversatie gewoon af. AFRADER.
posted 4 months ago - Sean
Bought War Within World of Warcraft expansion. I did receive the product then had the have it refunded from Blizzard. Seller refuses to re-issue then product I order since they have been refunded my money to their account. Nor will they refund the money back to my bank account.
posted 5 months ago - jonathan
THEY REFUSED TO REFUND ME ALTHOUGH THEIR PRODUCT WAS NOT DOWNLOADABLE FOR ME.
posted 8 months ago - Ken P.
I purchased a permanent desktop version of Adobe Acrobat Pro 2020 from G2A (one of their software resellers named "King Market". I purchased in January 2024. I received an error message from Adobe that my license was already in use by someone else. G2A I asked for another set of license keys, which were originally provided. The second set of keys was also invalid. I still have not received a refund. Be very careful!
posted 11 months ago - Tom
I bought 3 gift cars and 1 didn't work. When I complained to the seller he just pointed a finger to a random unrelated reason and closed the conversation. When I asked for a refund of 1 of the 3 keys I got banned. I contacted support they just said that I was banned, period, no support at all. Now I'm feeling scammed and will have to dispute it on my bank. I don't recommend anyone to deal on this platform.
posted 1 year ago - Anonymous
Sent used code, not answering, and not sending new code or refund. SCAM I contacted G2A support after a few days of seeing the seller not answering, and they responded: it is what it is... After that I used the file claim option after 7 days, G2A didn't answer at all. DO NOT BUY AT G2A ANYTHING - SCAM
posted 1 year ago - Anonymous