G2A.COM Reviews

Name: G2A.COM
Rating: 1.60

1.6 Rating 228 Reviews

15 %

of reviewers recommend G2A.COM

Company Reviews

Questions

Metrics

1.6

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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G2A.COM 1 star review on 28th October 2024

Jonathan

G2A.COM 1 star review on 1st September 2024

Andrii

Anonymous

G2A.COM 1 star review on 26th April 2024

Tom

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complete scam. Selling fake or already redeemed keys avoid like the plague.”

Helpful Report

Posted 4 years ago

“Waste of time bought a gift card using my PayPal my account was set up and registered using an email linked to my PayPal with a bank card linked to the same name and address, all matching names and addresses, went to buy a second gift card to discover my account was blocked for fraudulent activities support less than helpful, and refused to help, was a hastle to get in contact with them in the first place ended up being diverted to a bot that doesn't understand, so will be going elsewhere where hopefully if verification is needed they accept that I am who I say I am cause G2a seems to think matching details isn't enough, they also close down help tickets within hours so you will be put back to square one, worst people I've ever had to deal with.”

Helpful Report

Posted 4 years ago

“Bought a key which was already redeemed, tried to get a refund or new key but the seller was barely replying and when he replied it was utterly nonsense and not related. After that i tried to get my money back by writing a ticket to G2A sadly they side with the seller.”

Helpful Report

Posted 4 years ago

“DON'T BUY BULK ORDERS. THEY FIRST GIVE YOU GOOD PRICES THEN AFTER 2 ORDERS ALL THE ORDERS BECOME FULL OF ERRORS AND THEY TELL YOU THAT THE CARDS HAVE NO PROBLEM. VERY BAD EXPERIENCE.”

Helpful Report

Posted 4 years ago

“Sale fake key Sale fake key. Support money laundering. G2A money back dont function bcs want report local police.. But if you dont have personal data about seller Police send you home.. :( LAST BUY ON G2A. PLS DONT USE! G2A SUPPORT MONEY LAUNDERING. REPORT PLS HONG KONG POLICE HERE: https://www2.erc.police.gov.hk/cmiserc/CCC/PolicePublicPage?language=en”

Helpful Report

Posted 4 years ago

“they will find ways policies to steal your money don't buy from them”

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Posted 4 years ago

“Sneaked a G2A plus in my purchase , not very cash money of you G2 .”

Helpful Report

Posted 4 years ago

“Shambles of a company, would not trust them with any transaction, ordered a game and the code sent and instructions were relating to cd entirely different to the game, contacted G2A they were no help and said wait for the supplier... been chasing a refund for several weeks/months no luck - stay well away and take your business to a company who values its customers.”

Helpful Report

Posted 4 years ago

“Hugely fraudulent and con Whatever you do, do not use this website. Will easily con you out of money and will easily fraud you out of your money. Claim that some items work when they clearly don’t. Lock you account as soon as you try to claim your money back. Making it impossible for you to even claim your money back. Money grabbing company who will easily leave you high and dry without a single effort to try and refund your money. Stay well clear of at all costs”

G2A.COM 1 star review on 5th October 2020

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Posted 4 years ago

“The site should be shut down”

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Posted 4 years ago

“RUN LIKE FROM FIRE, SCAMMERS AHEAH!”

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Posted 4 years ago

“!!!!!!!!!!BEWARE!!!!!!!! Dont buy GIFT CARDS from the sellers they are a bunch of scammers! They are selling you used codes and than asks you to contact the police! !!!!!!!!!!BEWARE!!!!!!!!”

Helpful Report

Posted 4 years ago

“Une erreur du systeme de paiement G2A m'a conduit a être débité deux fois avec paypal. Les demandes au support se sont conclues par un blocage de mon compte pour utilisation frauduleuse. Je n'ai au final pas recu du tout la clef de jeu que j'ai pourtant payée en double. Je ne reviendrai jamais chez G2A est je vous conseille de faire attention. Cette entreprise est malhonnête et pratique l'escroquerie.”

Helpful Report

Posted 4 years ago

“There is absolutely no reason for a paid subscription service on G2A. Apart from making money from all the people that do not know they signed up for this opt out service. Completed BS. 3 months before I noticed. Olny support I could find was a chatbot.”

Helpful Report

Posted 4 years ago

“Bought a $100 PS store wallet top up. Guess what? It is already redeemed. Total scam. G2a support cant do anything.”

Helpful Report

Posted 4 years ago

“Game key didnt work, upon trying to request a refund my account was locked for 'suspicious activities'. Would not recommend, not worth the hassel”

Helpful Report

Posted 4 years ago

“Sold me non functioning key for Office. Refused to refund monies.Feel robbed, even if it was very little amount.”

Helpful Report

Posted 4 years ago

“i bought a code saying North America which is by their rules explained as Canada included but it's for USA only and I can't get an answer from the seller about it.”

Helpful Report

Posted 4 years ago

“I used g2a to purchase a 12 month xbox live membership. When I activated the key it provided my account with 5 months xbox ultimate pass not the 12 months live I'd requested. I contacted the seller, who's investigation consisted of sending me a screen shot of a title that said xbox live 12 months and a link, as if that would confirm that what he had provided me was correct. I sent a screenshot back to show what it had changed my subscription to and his reply was that he had 'proof' it was 12 months when he sent it. After that no communication was received from the seller. After 7 days I processed my money back guarantee through their site and waited 72 hours for a response. And that response? Before the application will be processed, two steps are necessary: 1. First, you need to report the fraud committed by the seller to the local police or other appropriate authority in your area. 2. Next, please send a scan of the official document confirming a report was filed. The document should include: • Your first and last name • The price of the product • The name of the product • The seller's data (user ID, transaction ID, nickname etc., anything that helps the police identify the seller). All this data can be found in the receipt for the order: https://dashboard. - Archive - View details - Download receipt • Official stamps confirming the authenticity of the report Without such a document, your application will have to be declined. So unless I bother the police about a dodgy website miss-selling xbox, I have no way to get my money back. AVOID THIS SITE AT ALL Costs!!!!!”

Helpful Report

Posted 4 years ago

“Their "Suport team" should be renamed to "Do it yourself team". So I bought the CD key from them which turned out to be faulty, the Seller was not trying to fix the problem nor did he offer some sort of solution, compensation for inconvenience caused, I'm talking about days of waiting for the response from both "support team" and the seller. Right, so if you're not able to solve it with the seller - worry not. there is "Money back guarantee" program, which is absolute nonsense, you apply for it, wait another day or two, and you get this email, saying : Before the application will be processed, two steps are necessary: 1. First, you need to report the fraud committed by the seller to the local police or other appropriate authority in your area. 2. Next, please send a scan of the official document confirming a report was filed. The document should include: • Your first and last name • The price of the product • The name of the product • The seller's data (user ID, transaction ID, nickname etc., anything that helps the police identify the seller). All this data can be found in the receipt for the order: https://dashboard.g2a.com/orders-history • Official stamps confirming the authenticity of the report Without such a document, your application will have to be declined. So yeah, do it yourself, contact police, report a fraud, send us all your personal details (which they already have anyways). I would not recommend to buy from G2A, rather stay away from them, the so called customer support you get from them is a joke and waste of time.”

Helpful Report

Posted 4 years ago

G2A.COM is rated 1.6 based on 228 reviews