“
That is being generous giving 1 star for gala.bingo they are absolutely shocking. Excluding customers for no reason at all. Highly don't recommend getting an account with them service is poor.
”
posted 1 year ago
- Anonymous
“
Complained to customer service and the most the offered for compensation was £5.
”
posted 1 year ago
- Anonymous
“
This site just gets worse and worse games keep crashing bonuses disappear. Forever meddling with login and the robotic customer service is beyond a joke. Used to be a canny site but it’s gone to pot
”
posted 2 years ago
- Anonymous
“
Discusting customer service and just robbing people of their money.
”
posted 3 years ago
- Anonymous
“
When they did get back to me their response was the worst example of customer service I have ever experienced! They have accused me of dishonest, fraudulent behaviour - for the crime of winning! They also took my winnings and permanently closed my account.
”
posted 3 years ago
- Sally
“
Dear Sean,
Thank you for contacting our Customer Service Team, we hope this e-mail finds you in good health.
”
posted 3 years ago
- Sean
“
The worst customer service unable to get anyone to understand a simple situation. Chat support constantly drop out and automated responses
”
posted 4 years ago
- Anonymous
“
Dreadful customer service. Very rude and cannot seem to understand a very simple problem. Wow! Does it get any worse!
”
posted 4 years ago
- Anonymous
“
DONT USE THIS APP!!!! On the very 1st day I spent £10. Didn't win but that's ok. Deposited another £10 and got offered a bonus. Wouldn't let me claim it but also wouldn't let me pass the bonus part to continue playing. Got ZERO help from the chat service AND now I can't even withdraw my balance and move on.
”
posted 4 years ago
- Paul
“
Spent £££’s on the app playing bingo and haven’t won once. Promotion emails never actually work. Customer service is no help because they never know what promotion they’ve sent or how it hasn’t worked. Stay clear. It’s not fun when you see the same “person” win over and over and you get nothing lol.
”
posted 5 years ago
- Kayleigh
