Gala Bingo Reviews

Name: Gala Bingo
Rating: 2.56

2.6 Rating 342 Reviews

38 %

of reviewers recommend Gala Bingo

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2.6

Based on 342 reviews

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Gala Bingo 1 star review on 10th August 2022

Anonymous

Gala Bingo 1 star review on 15th July 2022

Kim

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's corrupt. Slots are rigged beyond belief! They changed the site and it's ridiculous now. Absolutely disgraceful. This site was never great, lockdown started and the wind became few. Now it's got worse, almost impossible to get more than a few £ win on slots or bingo. Also same names winning on all the bingo rooms. They definitely turn the wins off and on on the slots or they make sure the bonus symbols do not appear on the reels- you can actually see the bonus symbols flick or nudge back or forward preventing the player from winning. Tougher laws need to be carried out on these criminal sites and checks carried out at random. Should really be investigated and shutdown ASAP!!!! They are stealing from the most vulnerable!!!!!”

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Posted 3 years ago

“Just joined site but it's so bloody slow... Freezing and jumping all the time! just using up my bonuses and won't be returning!!!”

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Posted 3 years ago

“Terrible I have been barred from claiming bonuses and I haven’t even been on in ages just sent me a random email no explanation just barring me I will be deleting my account and not returning”

Gala Bingo 1 star review on 5th October 2021

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Posted 3 years ago

“Sorry to say this as have been a member for 15 years the new format is rubbish no navigation and boring monotonous games all day, you could log on any time of the day and there they are the same repeat winners all day every day if gala checked their winners lists I'm sure they would see the obvious pattern of repeat winners I have never had cause to complain but something needs to be done before they lose all their loyal customers.”

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Posted 3 years ago

“This site is great I love playing on it and unlike other sites it feels absolutely random I played just three cards last week and won a full house. The games are varied and I can’t say enough to praise them thank you for some nice evening entertainment”

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Posted 3 years ago

“Joined, spent £10, won NOTHING, got £50 bonus - won NOTHING, EVERYTIME I got down to 1 number, someone else won”

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Posted 3 years ago

“Do not use this bingo site!!!! Look at gala reviews on google and don’t say you haven’t been warned. I was in a slingo game which glitched on me as I won my bonus win. I was meant to choose a certain amount of bottles to reveal my winnings but I never got to choose as it all disconnected on me. It even states on there website they are having technical difficulty with slingo games on there help page and when I went to them to explain what happened they said there is nothing they can do as they can’t prove it. Discusting customer service and just robbing people of their money. I won’t be using gala again and the person who dealt with my case and done nothing was called Daza. Most unhelpful service it’s embarrassing. Every time I have gone on ted bingo I find it very fair and win on most occasions and never ever had any problems from there staff. Get on ted bingo everyone https://www.tedbingo.com/lobby/#/registration?InviterCustomerID=2044909966”

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Posted 3 years ago

“I won 4395 pounds But when I agent to my account to withdraw my winnings. Had no winnings to collect. I contacted customer services he was a complete waste of time he said he would send me a link so I could complain but never received any link!! I’ve deleted the app and will never play gals ever again it’s a total rip off!! LET THIS BE A WARNING TO OTHER PLAYERS!!!!”

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Posted 3 years ago

“Disgusting site, £800 straight through on slots £3 spins biggest win was £24 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂. Rtp 0.0001% 😂😂😂😂😂😂😂”

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Posted 3 years ago

“Disgusting site !!! Game play slow and keep jumping!! No bonus on games !! Every time you have a win game errors and kicks you off !!! I’ve got 6 games stuck in unfinished and won’t reload!!! Total rip off and games DEFINITELY FIXED I don’t care what you say !!!! AVOID THIS SITE!!”

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Posted 3 years ago

“gala bingo is a bingo platform with same bots winners and that's it”

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Posted 3 years ago

“I joined a couple of weeks ago. Won nothing on the bingo but won a half dozen times on the slots totalling about £800. Probably spent about £80 to get that.”

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Posted 3 years ago

“Terrible site, same people win the bigger money week after week. Metropole room the same, you can't win nothing! Same people win all the links don't stand a chance. Please stay away from bingo beats, you never get any numbers, gaming experience is dreadful. Please anyone reading this do not join this site. Total waste time and money!!!! Games reload so miss out on seeing paid games played(not that they are exciting)”

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Posted 3 years ago

“Been playing for sometime now have deposited quite a lot and I'm sorry to say that the return is very poor. Seems impossible to win apart from very small amounts. I have also noticed the same winners on the bingo after depoiting £10 you qualify for a spin on the wheel but you never win anything to shut about. Have had many games crash in the middle of a gaim and when you contact them you get nowhere just fobbed off. So my vue is to stay away from galla my rating is 1”

Helpful Report

Posted 3 years ago

“They make it impossible to delete your account. They will happily suspend it but they refuse to delete it, saying that if you want to reactivate it you can. I would have assumed that a gambling website would have this feature easy to access and easy to fulfill. The support assistant I contacted even had the audacity to say "May I know the reason [you want your account deleting] so I can help you change your mind?". Utterly ridiculous, people with gambling addictions have no chance.”

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Posted 3 years ago

“Gala Bingo doesn't payout! On winning a substantial amount of money on Gala Bingo side bets, I decided to withdraw my winnings. Gala Bingo froze my account and prevented me from doing so. On contact, they claimed ' a technical error on side bets' and said they would get back to me. After several emails, I opened a dispute with Resolver. When they did get back to me their response was the worst example of customer service I have ever experienced! They have accused me of dishonest, fraudulent behaviour - for the crime of winning! They also took my winnings and permanently closed my account. Extracts from the email - 'we discovered that an internal messaging error caused individual side bet wins to be credited to the player account multiple times accidentally. This would have been apparent to you when checking the balance and credits to your account. We have now recovered any wrongly calculated winnings and cancelled any incorrect withdrawals. This is in line with our standard Terms & Conditions which you can refer to here.' 'Upon further investigation of your account, we believe that your pattern of play has exploited this error in game and attempted incorrect withdrawal amounts. As a result, we have made the decision to permanently close your account and if applicable returned your initial deposit amount back to you.' I did indeed win several times in a row - I have also lost several times in a row. I did attempt to withdraw my winning - I'm not sure why this would also be considered dishonest? Gala Bingo appears to be profiling their customers. If you win and plough the money back in they leave you alone. If you win and try to withdraw your winnings - you are not the kind of customer they want. They seize the money and permanently block you from their site. Based on reviews I've seen, the letter I received appears to be company policy. We are not wealthy people, the money would be useful to us. This aside, my husband and I are both military veterans. Honour, the rule of law and respect for others - rules that we live by. To smear me like this, calling me dishonest is just a disgusting lie. Based on the reviews left by others, I'm not expecting much from the IBAS. If you too have been a victim of Gala Bingo I recommend doing what I have done. I have: Contacted my local MP. Contacted BBC Watchdog. Contacted Joe Lycett, got your back. Gala Bingo is registered in Gibraltar - If IBAS does nothing I will try the Gibraltar version. This is not a complete list. I'm a long way from done. I'm going to shine a big light on what Gala Bingo have been doing. On a side note - Gala bingo couldn't even be bothered to check they were emailing the correct customer. I have also received emails from them for other customers. Either they can't be bothered or are incompetent. I think it's a bit of both. They think they are so big, they think they can do what they want.”

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Posted 3 years ago

“I have been trying to get a withdrawal into my bank they don't seem to have a problem taking from it but hey don't withdraw”

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Posted 3 years ago

“Played won big and not paying out I have screen shots of my winnings but still no joy so unfair”

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Posted 3 years ago

“Despite being told by the support agent I could get the transcript emailed over to me ( I would have and wish I did take screenshots now) I was sent this email... Dear Sean, Thank you for contacting our Customer Service Team, we hope this e-mail finds you in good health. Apologies but we would have to decline your request for a transcript of your last chat with us. We do not provide records of the live contacts, you can get a full transcript of communication with us if you contact us via email. Also, please note we're not obliged to send this information. We hope for your understanding on this matter. If you have any further questions, we will be more than happy to assist you. Thank you for choosing us as your online gaming site. Best regards, Mary Customer Service Totally unprofessional. 100% avoid like the plague. Out for all they can get and offer no customer support. Makes you wonder how gambling site are allowed to operate legally to be honest. It seems they can and do whatever they like with no repercussions. Thanks, Sean”

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Posted 3 years ago

“I don’t put a lot on bingo like a lot off people do I only play in emmerdale I just doesn’t seem fare I can count on my hand the same people who win at least on every game it could be one line two lines and sometimes all three your compares seem to think very highly off them very friendly with them also I know it’s a game off luck but that much luck well lots off people notice if that happened in a bingo hall there would be eruptions thankyou”

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Posted 3 years ago

Gala Bingo is rated 2.6 based on 342 reviews