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Gala Bingo Reviews

2.6 Rating 342 Reviews
38 %
of reviewers recommend Gala Bingo
2.6
Based on 342 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Gala Bingo 1 star review on 10th August 2022
Anonymous
Gala Bingo 1 star review on 10th August 2022
Anonymous
Gala Bingo 1 star review on 10th August 2022
Anonymous
Gala Bingo 1 star review on 15th July 2022
Kim
Gala Bingo 1 star review on 15th July 2022
Kim
Gala Bingo 1 star review on 15th July 2022
Kim
Gala Bingo 1 star review on 15th July 2022
Kim
14
Anonymous
Anonymous  // 01/01/2019
Dreadful customer service. Very rude and cannot seem to understand a very simple problem. Wow! Does it get any worse!
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Posted 4 years ago
It takes your ££ lets you win a few times then as you get to the last number nothing Each time It’s made me ill Especially at the moment and the situation we are in Wasted so much ££ Bad site
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Posted 4 years ago
It's a con never won bloody thing and never paid the bonus.
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Posted 4 years ago
Said you've won a good prize well done congratulations , it said you have won notebook , only to find out it's a paperback notebook wtf am I gunna do with that🤣
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Posted 4 years ago
DONT USE THIS APP!!!! On the very 1st day I spent £10. Didn't win but that's ok. Deposited another £10 and got offered a bonus. Wouldn't let me claim it but also wouldn't let me pass the bonus part to continue playing. Got ZERO help from the chat service AND now I can't even withdraw my balance and move on.
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Posted 4 years ago
Spent £££’s on the app playing bingo and haven’t won once. Promotion emails never actually work. Customer service is no help because they never know what promotion they’ve sent or how it hasn’t worked. Stay clear. It’s not fun when you see the same “person” win over and over and you get nothing lol.
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Posted 5 years ago
Had free spins allowed me take 3 discounected game then wen rang to complain they said id used them total joke. This site actually rips people off constantly be warned
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Posted 5 years ago
Absolutely worst bingo site I have been on and I’ve been on a lot , please stay clear of this gala bingo , I’m not a bad loser but I hate that these people can just take so much money off you especially when you play max cards on all games for a long time and don’t win nothing that is not bad luck that is something else stay clear
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Posted 5 years ago
Disgusting. They have not followed their own self exclusion policy. I had raised awareness of struggling with gambling and this was never honoured nor any assistance given. Over £7000 later falling in to horrendous debt, I'm told by their complaints team that a request for self exclusion is not a responsible gambling issue. I've had numerous calls with their customer service team who have used intimidating acts to prevent me from taking this to the press as well as conversations with management not noted on their systems or actions taken. I've pointed out where they have gone wrong and provided evidence but their COP OUT response was a letter of deadlock. I have also been told during three phone calls that as I have raised one complaint, there is a note on my account which states I'm not allowed to raise another complaint, despite it being a separate issue. One Complaint? I've never heard of someone being allowed to raise only one complaint and no more. Unbelievable behaviour from what is meant to be a responsible operator who thinks that requests for self exclusion are "Not a Responsible Gambling issue". Thankfully I have all call recordings and emails from them to take thus via the mainstream press.
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Posted 5 years ago
Rubbish casino never pays anything lost a fortune they just rob rob and rob some more.
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Posted 5 years ago
Didn't get a knife with my food couldn't butter my bread an chips were cold
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Posted 5 years ago
It the worst one,money robbing.stay away guys from Gala Bingo.
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Posted 5 years ago
Do not waste your money on this site wot a load of boring rubbish if you get down to 2tg the numbers that come out are anything but wot you are waiting for or someone beats you to it has soon has you reach 2tg iv played this site for over a week and it's so boring and a waste of good money think there is better sites were at least you get a win
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Posted 5 years ago
Stay clear of gala
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Posted 5 years ago
Two words stay clear
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Posted 5 years ago
Happy to buy bingo fitness band in so low price. Thanks S. D And Bingo
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Posted 5 years ago
great bingo site
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Posted 5 years ago
Scammers don't believe their £30 bonus welcome offer Scammers, they advertise for new members £10 deposit and £30 bonus, then, they told me I am not eligible for it.
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Posted 6 years ago
I was Advised not to play in the hope to win and pay off Debt. I did the opposite and i have had my fare share of wins and payed a lot of debt off. However since i changed my username i have not won a thing since September. It's November 2018 now, can't wait to change back to my username.
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Posted 6 years ago
Gala bingo Blackburn was a pleasure to visit say evening 18082018! The staff could not have done any more to make us feel welcome and showed us nothing but great hospitality! The staff are a credit to Gala - thanks to them all for a great night celebrating a 50th birthday.
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Posted 6 years ago
Gala Bingo is rated 2.6 based on 342 reviews