“At first, I had doubts about buying from this place as I have been disappointed by other companies before and didn't want the same to happen again. Let me say now, that I couldn't have been more wrong! The price of the game I wanted was fantastic enough but coupled with fast arrival (literally took a minute), secure payment AND a free game on top, made this company my new go-to place for games! Thanks guys, I hope to buy from you again soon!”
“Like lots of other reviews, I felt very wary and apprehensive about ordering from this site, but it was perfect. Received my code within two minutes, faster than the expected ten, and it worked perfectly. Thanks!”
“I purchased the video editor: Magix Movie Edit Pro 2016 from Gamers247 because it was the best price by far. The order process was streamlined & straightforward & I received email confirmation within seconds followed by an email with the link to the download and activation key.
I highly recommend Gamers247 & will certainly be buying from them in the future.”
“Moments after ordering the game I realised it was an on line game. I had thought that I was ordering a hard copy disc for the PC. I asked immediately for a refund but found you to be very unhelpful.”
The product listing clearly states its a download and our refund policy clearly states that no refunds will be given for mistakes in purchase once the key has been dispatched. It is not our fault you never bothered to read anything about what you were buying. Not to mention the item you purchased isn't even available as a hard copy!
As for being 'very' unhelpful we explained why a refund could not be made we even replied 3 times trying to explain to you why. So just because it wasn't the outcome you were looking for you deem this 'very unhelpful'.
So we are being punished with a 1 star rating for the customers own mistake.
“Cheapest price online and an easy transaction. However, what's with the 2 hour delay between making payment and getting your game key-code - shouldn't this be an instant transaction? Oh well, all's well in the end I guess.”
Sorry for any delay you received each order has to be processed manually due to the amount of fraudulent order we receive this includes verifying the order is genuine.
If it wasn't for the fraudsters then yes it would be an instant transaction.
Our key delivery system wasn't working at the time of the order however we explained this to you in the email we sent manually with the keys for your order.
You placed the order at 4:11pm
emailed us at 4:35pm
replied with keys at 4:58pm
That's 47 mins which is longer than our average delivery time sure but because we had an issue with with our system it's understandable. So its actually pretty disgusting for you to now leave a 2 star review after having explained this in the email we sent.
“Gamer247 is sooo easy to use and doesent take any time at all.you have to be verified but not the tedious type.I had a small problem but i emailed them and they were very helpful.I would uses it all the time.”
Thanks for taking the time to leave a review, we were experiencing a high amount of fraudulent orders at the time so that's why you were asked to verify it's not always the case.
