“I purchased a Norton Internet Security renewal - good price, activiation key arrived within seconds of payment and renewal completed with Norton 1 minute later”
“Paid my money, got my key after a short delay, was a little paranoid as it took slightly longer than expected (only a few hours) but was sent an apology, customer service was very friendly and helpful, my worries were unnecessary. Great company.”
“An absolute farce from start to finsh. I was unable to download the game that I had purchased and the support is extremely poor. I am not able to get a refund either. Please bear this in mind before purchasing anything from this company, don't get conned like I did. My experienmce with this company has been absolutely horrendous and now they don't even bother to reply to my emails for support. BEWARE THESE SCAMMERS!!!!!”
Firstly Gary we have replied to 14 of your emails all within a 24 hour period so how you can say the support is 'extremely poor' or that we don't reply is a lie. Secondly during the discourse of those 14 emails we have painstakingly walked you through the process of how to download the game even though the same information is conveniently provided on our website. The brick wall you find yourself at now is either due to the Company that provide the download 'Origin' or your lack of IT skills which is why we have pointed you in the direction of their support. All we do is supply the key to download the game not the game itself and we have tried our best to assist you.
“Having been used to spending £20-£25 on Norton Internet Security I was pleasantly suprised to find Gamers247 selling just the one PC key for under £12. The key arrived via email within about 15 minutes of payment and worked straight away.
Makes you wonder how much of a profit Norton or their retailers are making selling 3 PC products to people who don't need it.
No hesitation in recommending Gamers247 for this product to anyone else.
Gareth”
“Had my initial doubts about ordering from the site, but signing up was quick and easy and the codes were sent to my Mac in no time, great service and very helpful!”
“Key worked and good prices, didn't come in 10 minutes though...after waiting 2 days for a response from 'customer service' I received my key. So yea good products but shite customer service.”
Firstly we never stated it would take '10 mins' nor did it take 2 days either , this is the official time stamp for your order from our system;
Order received on 01/09/15 2:15 PM
Payment received on 02/09/15 04:11 PM
Download email sent on 02/09/15 04:11 PM
We admit it took a long time to process the order, but why did it take this long ?
Because you unsuccessfully tried to authorise money on your card, so the order was flagged which we contacted you about and were waiting on a response. So ultimately this wasn't our fault if you had entered your credit details in correctly on the first attempt it would have been processed straightaway.
“I will update this review as appropriate, but have no complaints so far. I was helped by an advisor who i only know as dW01F. Full credit should go to him as he helped me even though i was probably asking questions with very obvious answers. His/her employer should also note he/she also sold me a higher value game. Just sayin' Good work lid.”
“I was really impressed with the service. It only took a couple of minutes to receive my steam code after placing my order. After using other companies for codes via email, this was one of the quickest companies I've bought from. With some great prices too, Gamers 247 is a company I would recommend and I will also be using again in the future.”
