“I was very happy with my purchase.
One small glitch was there was a noticeable white scratch mark on the walnut Finnish inside on the playing mat of my backgammon board.”
“I ordered two items. I received emails telling me the two items were sent in the one package. When the package arrived there was only one item in it. I've sent two emails, three business days between them to allow response time, and I haven't received a reply. I receive this email to review Game Paradise and advising that supposedly my opinion matters. My experience of Games Paradise has been very poor. I doubt my opinion matters to them as I haven't received any contact from them. Anyway, today my partner is getting half their birthday present. Fingers crossed that Games Paradise contacts me so I can get the other half that I have paid for from them.”
“Thank you for your email asking "how can we improve"? I rated you as "Good"! I would have loved to say "Excellent" but there is ONE aspect sadly lacking that I would kindly like to point out to your company.
Given the Games are expensive (I get that - that's not the issue)..it is the way they are packed!! On BOTH occasions I have been appalled upon opening the box to find the games just "thrown" in onto their corners/upside down - large chunks of "bent/ripped cardboard" between/over them that does not cushion the impact of their "travel" with AusPost interstate! These Games are heavy! Corner was bent on one Games box and the plastic covering scraped/marred on another! Sorry but not good enough!
Why they are not packed "flat" and/or in bubble-wrap is beyond me? This is my only complaint - the way Games are shipped!!
All other aspects I cannot fault.
I will still purchase from your Company however the packing of games from your warehouse - needs urgent attention! URGENT!
Thank you for asking me and keep up the good work! :)
Angie Mitchell (Vic.)”
“Order a travel backgammon set. Not only was the quality great but it was delivered quickly. Games paradise makes the whole process of ordering online a breeze.”
“I was so impressed that I ordered a board game and it arrived within 2 days in good order and condition.
I would recommend Games Paradise to anyone looking for games.”
“Our game of backgammon is beautiful but it’s missing the dice and the dice pouch! I’ve sent an email several days ago but haven’t had a reply. We can’t wait to get the dice so we can play our backgammon game!”
