GarageBuildings.com Reviews

Name: GarageBuildings.com
Address: 1559 Laskin Rd., Virginia Beach
Rating: 2.30

2.3 Rating 33 Reviews

30 %

of reviewers recommend GarageBuildings.com

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Metrics

2.3

Based on 33 reviews

Shipping & Delivery
Delivery Methods	Own Driver

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Phone:

1-800-547-8335

Email:

info@garagebuildings.com

Location:

1559 Laskin Rd.
Virginia Beach
23451

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service. Provided us a quote that we worked into the financing on our home building project. Called us on a Friday to let us know pricing was going up and we had to pay in full by Monday. Our builder called Monday to pay in full and they wouldn’t accept the payment, then saying it had to be paid that morning and the offer was now expired. Nothing but liars and misinformation. If you are looking for a garage - take your business elsewhere. Definitely would not recommend these folks.”

Helpful Report

Posted 3 years ago

“We paid our deposit on July 24, 2020 and still no garage. When we bought the garage we were told about 4 weeks, though the contract says 12. 12 weeks ok I can live with that. We were ready for the garage August 15 with the slap and electric dirt work done. No garage, Multiple calls to the company, no return calls or we were told the girl who handles that is out sick. Really? Every time??? September come, no building, October comes no building. Called and Called then we were told oh we asked someone else to do the building. Ok 3 weeks later they come and guess what they did not have all the building with them, so no building. Then told 2 week more since they cut the metal wrong, that was 4 week ago, now we are told 2 week again. My electrician is about to lose his mind he has been rescheduled 4 times. I would not recommend this place at all. It is Nov 6, 2020 and no building and we are told 2 weeks. Also the garage doors we ordered were not the ones they wanted had on their order, they had roll up we wanted real garage doors, not storage building doors, so now we have to do that part ourselves, which was not the original order. Same for the walk through door, the door the new company wanted to put in looks like a trailer door. So fed up with this and DO NOT BUY FROM THEM. Biggest mistake we made. I could have built it myself by now out of wood. I would give 0 stars if I could.”

Helpful Report

Posted 4 years ago

“Customer service, I could not be more disappointed. They were fine during the ordering process. After my deposit was paid I never heard from them again. I understood that the deposit was non-refundable but what was not made clear during the sales process was the delay in construction of up to 120 days. This came to light after the deposit was made. Combine the terrible customer service with the non-refundable deposit and massive delay I would discourage any potential buyer from using this company. Buy local in your own community. If the option for zero stars was an available that’s is what I would give them”

Helpful Report

Posted 4 years ago

“I inquired about a carport last year(2019) for my home in Pa. I got a quote from Andy for the one I wanted.My town required a permit to have one erected on my driveway.Town wanted contractor info and insurance info on Garagebuldings.Andy told me they needed a deposit to give out that information.(?) I put down a deposit of $380 for that info.My town rejected my application for a permit to build a carport on my property.Now I have been contacting Andy for months trying to get my deposit back.Getting no reply on this matter. No services were rendered other than taking the order.When can I expect my deposit back? Or at least a reply to my emails.”

Helpful Report

Posted 4 years ago

“I ordered and had installed my carport a year ago. It took about 6 weeks from the time I ordered it, but I expected that. The 2 guys that showed up to put it up were personable and fast. I never had even one glitch. Now my panels have been damaged by the massive hail storms here in Colorado, that we've had this summer. My car however is completely fine. I have no complaints about anything. I am buying from again for the replacement.”

Helpful Report

Posted 6 years ago

“All around horrible customer service. Sell sell sell...thats the name of the game for this outfit that just resales other peoples carports and buildings. Horrid customer service and totally incompetent in my opinion.”

Helpful Report

Posted 6 years ago

“Nicole was very helpful, and continues to follow up with me while I am waiting to have my foundation prepared.”

Helpful Report

Posted 6 years ago

Steve we are so happy that your experience with Nicole was so good. We hope you love your building when it arrives and please feel free to share some photos with us when it is complete so we can see how it turned out! Thanks and have an awesome day!

Posted 6 years ago

“Still don't have building. Not returning calls when they said they would and sometimes not returning call at all. When I called one time about status the person on the line was very rude.”

Helpful Report

Posted 6 years ago

David, We are very sorry to hear that you have not heard from us. I will DM you to get your order number so we can rectify your issue immediately.

Posted 6 years ago

David, We checked your order info and it has only been about a month since you made your order. We always inform the customer of the wait time for delivery of the building which is typically 4-6weeks. You are within that range. If you have any questions please call 1-888-234-0475.

Posted 6 years ago

“The building was suppose to be here and set up with in 4 to 6 weeks. So I paid my deposit and thought it was good to go, I had to call many times to find out what was going on and needless to say it's been 5 weeks and I just got an order conformation yesterday and they can't tell me when it will be here exactly.”

Helpful Report

Posted 6 years ago

Cliff, Unfortunately an exact date of delivery cannot be given at the time of your order which is why we say to allow 4-6 weeks delivery. If you are at week 5 you are right in the middle of that range. Please give us a call at 1-888-234-0475 if by the end of week 6 you do not have your building. Thanks.

Posted 6 years ago

“Their price is very good. But the service is not. Very difficult to get response. They sell other's products. Installation is also from other people.”

Helpful Report

Posted 6 years ago

“Still haven’t had my carport delivered and installed it has been since March”

Helpful Report

Posted 6 years ago

Tom we are very sorry about that. I will DM you to get your order number so we can rectify this issue.

Posted 6 years ago

“The folks that came to install the garage said they could not install the 24X24 ft. garage on the existing 24X24 ft. foundation.”

Helpful Report

Posted 6 years ago

“Will it took a little while but I am very satisfied with my carport. I may purchase a second one. They called when we were able to get the time set they were here and started. When completed they cleaned up.”

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Posted 6 years ago

Thanks for the 5* review Charlie! We are super happy that you are satisfied with your carport and would love to see what the finished product looks like. If you could email us some glamor shots of it to customerservice@garagebuildings.com we would be greatly appreciative!

Posted 6 years ago

GarageBuildings.com is rated 2.3 based on 33 reviews