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I wanted to express my complete disappointment of my experience with your company.product was shockingly poor quality and the customer service is diabolical. Still waiting for monies to be returned but all emails are ignored
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posted 5 days ago
- Allison
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First with the customer service and once the summer house arrived ( well most of it) with the quality of the product.
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posted 3 weeks ago
- Mrs Hunt
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Very very poor service and poor quality, do not buy from these people .
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posted 1 month ago
- Anonymous
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Customer services is a joke.
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posted 2 months ago
- stuart cavey
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Absolutely appalling customer service
Absolutely appalling customer service.
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posted 2 months ago
- Caroline Sandy
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I’ve emailed customer service about 4 times now and just been ignored.
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posted 3 months ago
- Anonymous
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Worst customer service, guaranteed in six weeks 7 1/2 weeks later half of it turned up
Payed £220 to a carpenter to come build it and couldn’t do it as parts missing
Build quality is ridiculous nails Thanks sticking out everywhere, wood split. Rang up and they didn’t care at all, money back and take this so called shed back
”
posted 3 months ago
- Anonymous
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I am incredibly disappointed with the abysmal customer service provided by Garden Buildings Direct.
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posted 5 months ago
- Anonymous
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Customer service is appalling. Never received item, didn't get replacement and they told PayPal I had received it. Photos even proved delivery door wasn't mine.
Do not use!
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posted 6 months ago
- Anonymous
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Shocking customer service, missing parts and I was fobbed off for days regarding the factory making the parts. I have now given up after 3 weeks of calling every day. Avoid this company at all costs.
”
posted 6 months ago
- Nicholas Saunders