Gardeners Dream Reviews

Name: Gardeners Dream
Address: Gardeners Dream, Glasgow Road, Kilsyth, Glasgow
Rating: 2.84

2.8 Rating 219 Reviews

44 %

of reviewers recommend Gardeners Dream

2.8

Based on 219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email

Visit Website

Phone:

1236 822 000

Email:

sales@gardenersdream.co.uk

Location:

Gardeners Dream, Glasgow Road, Kilsyth
Glasgow
G65 9BX

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Gardeners Dream 1 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered an aspidistra plant from you which was delivered today 9th of March Mr Keith Griffiths we are over the moon with the quality of it we shall definitely be ordering again from you first class service from ordering to delivery thankyou Keith”

Helpful Report

Posted 1 year ago

“Very misleading description of size of plant and an exceptionally poor specimen (tried to upload photo but keeps saying to retry later). When asked to return for a refund I was told I would have to pay my own postage. Poor sevice, poor quality - would never use again.”

Helpful Report

Posted 1 year ago

“Just received my order of Alstroemeria and am very pleased with the quality of the plants.I will definitely use them again. Perfectly packed.”

Helpful Report

Posted 1 year ago

“Plant is really tiny and nothing like advertised on the web site. Very poor value for money and very disappointing. I could have got much better quality and size from local garden centres”

Helpful Report

Posted 1 year ago

“I wish I had read all the negative reviews posted online, I would definitely not have placed an order. I paid just over £21.00 for two plants that were difficult to find locally. When they arrived I was so disappointed to find that including the pot they were barely 25cm in total height. They consisted of three dead twigs in each pot, there were no buds showing or signs of life. In the past two weeks no shoots have appeared. This is my first time ordering plants online, they were bought as a Mothers Day gift but are not fit to give as a present..”

Helpful Report

Posted 1 year ago

“Excellent customer service. I wanted to delay dispatch of my Mother's Day rose so that it would arrive nearer the date, and although I couldn't pick a delivery day I was able to arrange this easily through their website chat support. This was with a very helpful real human being rather than an automated bot. Thank you Craig!. I have used Gardeners Dream before and am pleased with the quality of their plants.”

Helpful Report

Posted 1 year ago

“The magnolia I bought was nothing more than a stick. I could have spent 25% less and got a bushy plsnt at a garden centre.”

Helpful Report

Posted 1 year ago

“I didn't get the plant I ordered, something completely different”

Helpful Report

Posted 1 year ago

“More like Gardeners Nightmare! My £84 Christmas tree arrived squeezed in a tiny narrow box - two branches broken, and many branches especially at the bottom had been trimmed off. Assumed it was mercilessly trimmed to fit the transportation box, as the shape is totally odd - not conical but more cylinder. The tip of the tree is missing so nowhere to place a star - the side stalk is the one which takes the tree to the required 4ft height, but you cannot place a star on it as it is growing diagonally. Total disaster - I had to buy a replacement from local garden centre costing an extra 60 pounds, but at least that looks like a Christmas tree. Emailing the company customer service didn't do anything - 'management said' that 'the tree is fine' and 'won't be issuing the refund' or collecting the order. Beware, spend your money elsewhere!”

Helpful Report

Posted 1 year ago

“Don't buy from these people. They do not honour the 14 day statutory return law, even if you are unhappy. Fact is, the law says you can just change your mind but they think they can override the law.”

Helpful Report

Posted 1 year ago

“Ordered two 1litre uncle toms rose tonic. Received two 500 mls rose tonic. Talk about being ripped off. Don't ever use them, complete scam.”

Helpful Report

Posted 1 year ago

“very poor specimen plants supplied on three occasions. Will not purchase from them again.”

Helpful Report

Posted 1 year ago

“Definitely do not offer value for money. My local garden centre were less expensive for plants 4 times the size bigger. Not happy. I had to return the plants back to them and pay the postage! I would not use again or recommend.”

Helpful Report

Posted 1 year ago

“I purchased 4 azaleas after 3 months of not a lot of growth , not one bud on any of them also purchased a Lena broom which died after 2 days … I contacted them asking for some kind of response to be told I waited too long to contact them .. I reckon they are full of manure and I certainly won’t be purchasing again from this fly by night company … stay away be warned!!!, at least gardening express give you a guarantee with your plants … no I don’t work for them by the way.”

Helpful Report

Posted 1 year ago

“Awful variety of colours on 10 Huechera plants recently supplied along with an equally awful response to my complaint. Didn’t resemble the website description in any way. I offered a simple solution by suggesting they send me a further 3 plants but was told to send purchase back to them for a refund. Packing them back up and postage was at my expense. First and last order. Don’t believe what you see on their website”

Helpful Report

Posted 1 year ago

“Gardeners dream super plants well packed and fresh. Oh how I wish you added labels in them. Used them alot this year and would use again.”

Helpful Report

Posted 1 year ago

“Shocking rose plant sent as a gift. No buds to flower and the stems have been cut.”

Gardeners Dream 1 star review on 30th May 2023

Helpful Report

Posted 1 year ago

“I ordered one type of plant they sent me another, looks nothing like the picture on their website. It’s a totally different variant. There is no telephone number instead an online form. I requested a return for the correct plant, they said they would come back to me. A few days passes and no contact whatsoever, so I contact them again, they reply this time and say that I must pay for the return first. Now I’ve had to report it to my credit card and have to go through the process of a complaint to recover my money. I have purchased over 30 indoor plants from various places, never ever had an issue. Terrible experience!! I don’t recommend using this company!! Awful service that’s going to cost me more in time then the plants worth. On principle though, you can’t allow these huge companies to cheat you. Just another greedy company that obviously cares little for good service.”

Helpful Report

Posted 2 years ago

“on Sunday I paid for delivery next working day which is Monday but Tuesday Evening I still hadnt got the item had to go to another company so asked for my money back no response so so must be as SCAM never again will I use these scammers and recommend my company never uses them again for anything”

Helpful Report

Posted 2 years ago

“Exactly the same issue as a review further down - the potted Christmas Tree arrived, the roots have long ago burst through the sides and bottom of the too small pot so it requires immediate repotting. The bottom branches are scraggly and thin and the apex of the tree has been sawn off! Who sends a Christmas Tree with no apex for the Star? Having read the reviews of the lack of response, will not bother contacting them. Hopefully I can save the tree for the garden by repotting but not hopeful based on other reviews. Wish I had seen these reviews before purchasing.”

Helpful Report

Posted 2 years ago

Gardeners Dream is rated 2.8 based on 219 reviews