“
Instead of offering a refund or replacement, they blamed the delivery process and told me to plant the damaged plants anyway.
”
posted 1 month ago
- Anonymous
“
Plant specimens inferior to pictures advertised.
Rubbish company with appalling customer services with inferior overpriced products and NO chance of a refund from them.
”
posted 5 months ago
- David
“
3 out of 4 roses arrived dead. Gardening Express refused to give a refund. Would not recommend will not be using again.
”
posted 5 months ago
- Anonymous
“
Plants arrived dead - company refuses to refund my payment. They want the plants sending back at my expense. Do not use this company
”
posted 6 months ago
- Anonymous
“
Sent me dead trees and refusing to give me a refund
”
posted 7 months ago
- Rachel
“
The price promise and guarantees on their website, promised that the trees will awake and start to grow; and if not, the customer service will replace or refund them.
”
posted 7 months ago
- Olga
“
Gardening Express is a sham. Offer of guarantee it completely false. Bare root plants they send are as good as twigs but hugely more expensive with no refund actually available. Do not waste your money on this left over stock.
”
posted 8 months ago
- Malcolm was robbed
“
They expect you to pay vast amounts of money to send back dead plants - despite it costing more than the refund would be.
”
posted 8 months ago
- Emily
“
No updates on deliveries and no response to my emails to them. Wish I had read the reviews before placing my order with them!
I will be contacting my credit card company today for a refund.
Do not use them!
”
posted 8 months ago
- Paul Cox
“
Had an email that night saying that quality control was not happy with the condition of the remaining plants so they offered a credit not or refund.
”
posted 8 months ago
- mike r
