Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.85

4.9 Rating 6,809 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.9

Based on 6,809 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 10th December 2024

Joe Pettigrew

Hamilton Gas Products 5 star review on 26th October 2024

Andrew

163

Anonymous

Anonymous // 01/01/2019

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“Parts ordered have been good quality and delivered on time”

Helpful Report

Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 3 months ago

“Product and service excellent If you’re ordering in Ireland and paying on a U.K. card, don’t order via Calor as the card won’t work. You need to go to Hamilton directly (which is cheaper too) or”

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Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 3 months ago

“My order was taken, i then received emails about the progress of my order all very professional. Great service.”

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Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 3 months ago

“Excellent service very helpful”

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Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 3 months ago

“Quality service”

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Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 3 months ago

“Not sure putting a gas regulator in a flimsy jiffy bag was good idea, luckily it seems to be okay”

Helpful Report

Posted 3 months ago

Thank you for your feedback Matt, it is very important to us. We send a few of our regulators in protective jiffy bags and have never experienced any issues or damages. We will certainly take your feedback on board.

Posted 3 months ago

“Customer service was absolutely excellent. Alex was so incredibly knowledgeable and patient as he helped me find exactly what I was looking for. I was thrilled with my purchase!”

Helpful Report

Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.

Posted 3 months ago

“Fast efficient service”

Hamilton Gas Products 5 star review on 30th August 2024

Helpful Report

Posted 3 months ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 months ago

“Excellent quality of product and service. Fast delivery service”

Helpful Report

Posted 3 months ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 months ago

“Very helpful when phoned, prior to ordering. Price was competative and delivery was fairly swift. I would use again. Thank you”

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Posted 3 months ago

“ITEM ARRIVED PROMPTLY AND AS DESCRIBED.THANK YOU.”

Helpful Report

Posted 3 months ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 months ago

“Great service and great product.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 3 months ago

“Very dissapoimted, ordered water heater on sunday as banner and order by time counter on website very clearly stated that delivery would be wednesday 28th Aug. I called on Tuesday to confirm delivery but was told that the website would not have said and delivery would be thursday. Heater did arrive on thursday but this was to late for my customer to cancel their guests and has cost me more than the cost of the heater. This is a shame as Hamilton have been great iin the past. As an aside I would not recommend the Rinnai REU water heater as this is the 3rd unit in 4yrs, Rinnai customer service is very poor, this time we were even told that the unit only being used a few times a month was the cause of the failures, nice looking but very poor quality heaters.”

Helpful Report

Posted 3 months ago

Thank you for your feedback, it is very important to us. We were closed on Monday 26th August for the Bank Holiday but had a large information banner on our main page on the website to inform customers that orders placed on Friday 23rd August after 12 noon would be dispatched on Tuesday 27th August. As you paid for 2 working day delivery, your order would not be delivered until Thursday 29th August. The banner was added as the usual delivery counters unfortunately do not incorporate Bank Holiday closure dates. Rinnai Warranty is 1 year labour and 3 years parts in domestic settings and 1 year labour and 1 year parts in a commercial setting.

Posted 3 months ago

“Generally an excellent boiler and delivery very fast however whilst the most recent boiler purchased works very well the one we purchased a couple of weeks before is having issues controlling the temperature”

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Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 3 months ago

“Lovely product, delivered on time.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 3 months ago

“Good quality”

Helpful Report

Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 3 months ago

“Excellent advice given, products were available, despatched, and arrived quickly.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 3 months ago

“Great prices, items arrived very quickly.”

Helpful Report

Posted 3 months ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 3 months ago

“Best prices and quick delivery”

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Posted 3 months ago

“Great product, fast delivery and very well priced thankyou”

Helpful Report

Posted 3 months ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 months ago

Hamilton Gas Products is rated 4.9 based on 6,809 reviews