Hi Gaston Luga team,
I have purchased the Gaston Luga Splash Backpack (Black) from Gaston Luga LazMall flagship store Singapore online.
Ordered on 1-Jan-2021, item received on 11-Jan-2021. It took 10 days to deliver even though the product shipped from your China factory to Singapore. The main point is, I have received a faulty bag. This is so disappointing when i did not get a reply from your LazMall flagship store after reporting the damaged item received.
Gaston Luga - LazMall flagship store Singapore order no. 44966091505545 (Gaston Luga Splash Backpack - Black) Applied for return RA code: RN650364330205545
Please look into this matter and reply asap.
