Login
Start Free Trial Are you a business?? Click Here

Gatsbylady London Reviews

4.9 Rating 982 Reviews
99 %
of reviewers recommend Gatsbylady London
4.9
Based on 982 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Gatsbylady London Reviews
Visit Website

Phone:

02084712142

Email:

gatsbylady@gatsbylady.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fast delivery and great dress!
Helpful Report
Posted 6 years ago
A beautiful bolero jacket. Wonderful value for money as the quality is superb. Super quick delivery and everything was packaged so beautifully. Would not hesitate to recommend.
Helpful Report
Posted 6 years ago
Good customer service. Fast delivery. Dress was beautiful and high quality but not for me so I returned it. Very easy to do and fast refund.
Helpful Report
Posted 6 years ago
Responded to any questions immediate and the dresses themselves where of the highest quality and very good sizes.
Helpful Report
Posted 6 years ago
I bought an amazing dress and accessories for my 20's inspired hen weekend and the dress was absolutely beautiful.
Helpful Report
Posted 6 years ago
My dress arrived within a couple of days and the quality was beyond beautiful! Way more than what I expected and incredible for the price! I can’t wait to wear my dress!
Helpful Report
Posted 6 years ago
Received correct size dress style for event very understanding Thanks
Helpful Report
Posted 6 years ago
Perfect quality , fast delivery, very good communication. i will recomend this store to friends and family.
Helpful Report
Posted 6 years ago
Beads were falling off the hem before I’d even left the house.
Helpful Report
Posted 6 years ago
Dear Customer, We are very sorry to hear that you had some issues with the dress ordered. Wish you would have got in touch with us instead of just leaving the negative feedback. We are always here to help, this is our family business and we work with our heart and soul. Our dresses are all handmade from scratch and sometimes during the delivery process - damages may occur if not handled properly by postal services. We emailed you promptly after reading your negative review to understand and fix the issue. However, we still did not receive any response. We allow 15 days before requesting reviews to all our customers because we want our customers to give reviews on our after sales responses also. In your case - had you contacted us with the fault we would have promptly got your dress replaced / repaired then perhaps this review would have been positive. Please always feel free to communicate with us if there any issues before leaving the feedback. All our items are 100% handmade and we are all human, sometimes things may go wrong and you should always give us the opportunity to understand and fix the issue. All the Best. Team Gatsbylady
Posted 6 years ago
Very quick service and high quality garments
Helpful Report
Posted 6 years ago
Really quick delivery to Australia as beautiful item of clothing! The detailing in the dress is out of this world. Lovely fit also as I am a plus size girl.
Helpful Report
Posted 6 years ago
Quick delivery, product as described and good quality. I ordered two sizes as I wasn’t sure which would fit best, I returned one, the returns process was easy and efficient.
Helpful Report
Posted 6 years ago
Really good quality dresses
Gatsbylady London 5 star review on 24th April 2018
Helpful Report
Posted 6 years ago
I love everything I've bought from GatsbyLady. The sizing is absolutely accurate. The quality is phenomenal. The prices are reasonable for the quality. The shipping is quuck, and efficient. I even love the accessories I've purchased. I loved the dresses enough that I purchased both my wedding, and reception dresses from them. I even bought my daughter's dress for my eedding as well from them. I highly recommend them to anyone wanting to stand out in a crowd. Elegance, fashion,, quality, and style their dresses have it all. BTW they charge more for plus sizes! A+++
Helpful Report
Posted 6 years ago
Excellent customer service, super fast delivery. Very good service!
Helpful Report
Posted 6 years ago
Gatsbylady made me more than happy. First of all, their website is easy to use and payment is super quick and easy. They have a great range of sizes too. Their customer service is incredible. Quick responses to my emails (and when I say quick, I mean withthin 3 hours). In my emails I requested for them to let me know if they’d be getting any more stock of a dress I liked. Not only did they say they would make more, they let me pre-order and told me it would only be a week- I had assumed a pre-order would mean at least a few weeks wait for more stock. After this, the dress arrived in under a week after ordering it. It was beautifully packaged in a box not just a flimsy packet, which gave a special touch that you don’t always get. And the dress..... the dress.... wow! The beading is spectacular. It is exceptional quality; the fit is exactly as the measurements state and the lining is detached, which means it allows it to form to your shape rather than a generic fit and strange ruching where the lining is attached. The dress is so heavy that it hangs beautifully. The only down side is that I now have to wait until the end of May to wear it! Thank you so much Gatsbylady, I will go to my 30th birthday party feeling confident and beautiful.
Helpful Report
Posted 6 years ago
I am very happy with Gatsbylady services and products. I have ordered a Elaine Flapper dress from Middle East and I was amazed how quickly it arrived. The dress is beautiful and size is perfect. The material is nice and the details on it are done with such a perfection, there wasn't a single loose thread hanging off it. It definitely looks better than I expected. Thank you Gatsbylady.
Helpful Report
Posted 6 years ago
Great dress, excellent service.
Helpful Report
Posted 6 years ago
Dress was absolutely stunning, as was the headband - superb quality, totally captured the 1920s period. Service was fantastic too. Can definitely recommend.
Helpful Report
Posted 6 years ago
I am very happy with the service which was great, and the dress arrived very fast and was perfect.
Helpful Report
Posted 6 years ago
Gatsbylady London is rated 4.9 based on 982 reviews