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Admiral Reviews

2.6 Rating 1,614 Reviews
B-
Happiness Grade
B-

Customer Service - Good

70.93%
Industry Average
I’ve been a customer with Admiral insurance, and I am very happy with their service.
posted 3 months ago - Shaike Rahaman
We were having trouble getting our car insurance online. So we made a call to Admiral. It was a staff named Winnie to our assistant, very polite and professional. She helped us with our form. She also helped us get the unclaimed bonus which we had no knowledge of. Winnie did provide us with the best service. Thank you very much.
posted 6 months ago - D M THAPA RAI
Very goid customer service
posted 9 months ago - Anonymous
A bit more expensive than other insurers but the service is great and you can amend the policy quickly and easily via your account on the website
posted 1 year ago - Anonymous
Admiral Company is reliable and professional, especially successful to have the best staff, Mr Ashwin in customer service department, who is an angel supporting to solve impossible mission with professional, patient and considerate help. We feel confident with Admiral company after speaking to Mr Ashwin, a big life saver! Admiral company is lucky to have him and must be proud of him!
posted 1 year ago - Anonymous
Customer service over the phone was very helpful
posted 1 year ago - Anonymous
called to get a renewal quote, very helpful, able to reduce the price, but still not matching my lowest quote, so I decided to cancel the renewal, very polite and helpful service.
posted 2 years ago - Louis Wan
Really good customer service and quick responses.
posted 2 years ago - Anonymous
I purchased Home Insurance from Admiral very recently and found them an excellent company at providing customer service.
posted 2 years ago - Graeme Williams
Dreadful insurance company Terrible claims dept. Conflicts of interest as they insure both parties and see no problem with telling each the other has disputed lliabilty without deciding the question. Customer service (sic) lies to you They recommend their own uninsured loss recovery company to act 'fot you' against them Totally without any redeeming features DONT USE THESE IDIOTS
posted 2 years ago - Jeff Bell