Animal Friends Reviews

“ We have insured our pets with Animal Friends for years now and their service has been wonderful. Their new Pawtal system makes resolving claims very simple. Just pay the excess of £99 to the vet, and all claimable illnesses or accidents will be paid for direct to the vet without the owner's outlay upfront. ”

“ I am very happy with the service my dog had a operation on his eye the vets was not going to except my insurance untill they realised it was through paw tall operation was done and was a success and my insurance never went up really happy customer ”

“ Decent service, decent product for my dogs ruined only by the huge (10%+) price rises every year regardless of any claims or not. Buy if you want the service, avoid if you hate being gouged for no justifiable reason. To be fair the problem seems endemic to the pet insurance market, and AF still come best for my needs on a price comparison site. ”

“ Fantastic service. Great value, helpful and efficient with claims. And a lovely and moving condolence card when our beautiful boy went to run beyond the clouds. ”

“ Animal Friends really know what they are doing and provide excellent customer service ”

“ After reading bad reviews on this site i was concerned about Animal Friends paying out my claim for emergency surgery for my border collie at a major cost. However i received excellent service throughout the process and they paid out the claim. ”

“ Excellent service Claim was sorted quickly ”

“ Quick and easy to set up. Policy options comprehensive. Luckily I have not had to claim so cannot comment on that part of the service but overall very happy. ”

“ Excellent level of service, spoke to a women who spoke with a dialect that was obviously a native English voice. Clearly spoken, warm,friendly and professional manner. ”

“ Excellent service, the sales advisor I spoke to very knowledgeable and overall a great service. ”