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AXA Insurance Reviews

2.4 Rating 1,011 Reviews

37 %

of reviewers recommend AXA Insurance

Company Reviews

2.4

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 4th October 2022

AXA Insurance 1 star review on 14th March 2022

AXA Insurance 1 star review on 19th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and easy to use. Still waiting for my meerkat though.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Good communication and a good Insurance price if i decide to insure with them again this year but i will check with gocompaire .com to see if i can get my insurance policy even lower.”

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(Car Insurance) - Posted 9 years ago

“Not bad - just try and hit you with fees when you cancel - because they put the price up!!”

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(Car Insurance) - Posted 9 years ago

“Excellent. Very reasonably priced and no pressure to buy extras. Highly recommended.”

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(Car Insurance) - Posted 9 years ago

“Value for money.”

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(Car Insurance) - Posted 9 years ago

“I am very sorry for the claim I made the first one in 30, years for a accident. The person we spoke could not of been more helpful everything went so smoothly therefor I did not need a courtesy car I only had to wait four days. Thank you very much. Yours Sincerely J. Pickford.”

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(Car Insurance) - Posted 9 years ago

“Last summer I was involved in a little incident, I mentioned it to Axa, and they informed me if help was needed to get in-touch with them. As it turned out the incident came to nothing. But it was nice to know that help was there if I'd needed it.”

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(Car Insurance) - Posted 9 years ago

“I haven't really used them but asking for my proof of no claims for my new insurance wasn't a problem. Prompt proffessional reply.”

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(Car Insurance) - Posted 9 years ago

“I had an exidant on the 20th of April 2014, Unfortunately the case still hasent been resolved!!! SAY NO MORE.”

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(Car Insurance) - Posted 9 years ago

“I have been very pleased with my insurance company. I rang to change my address and name and was repaid money as the area I now live is low risk .it was wonderful.”

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(Car Insurance) - Posted 9 years ago

“I have saved 50% on my last insurer with this company. I also now have their home insurance again with big savings and will be changing to cover my breakdown service as yet again saving so much money. Easy to alter things on line when changed my vehicle with still exceptional value for money ,just small payment made by card to cover small increase in cover for new vehicle.”

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(Car Insurance) - Posted 9 years ago

“as an 85-yearold i am not very good on -line but with a little bit of help from a friend i did manage reasonably well. I have managed to print the documents with a little bit of help, but oh how i do miss being able to do it all by royal mail !!!”

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(Car Insurance) - Posted 9 years ago

“very happy with axa at this time we will see how thay respond if i need to clame but at this time im very happy.”

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(Car Insurance) - Posted 9 years ago

“Easy on line account to deal with but did not make a claim so unable to say for sure how good they are.”

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(Car Insurance) - Posted 9 years ago

“Good customer service from the call centre and it's easy to locate and print your documents online. Luckily I haven't had to make a claim so can't comment on the most important part of car insurance.”

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(Car Insurance) - Posted 9 years ago

“I love the way Axa is so available online any changes you need to make takes a couple of minutes,Their web site is very user friendly.”

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(Car Insurance) - Posted 9 years ago

“I have been very pleased with axa .I had a claim after an accident but there was no quibbles at all . I would definitely use them again.”

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(Car Insurance) - Posted 9 years ago

“No probs good policy have to see what the renewal quote comes in at to see if I stay with them for another year or change.”

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(Car Insurance) - Posted 9 years ago

“Quick and easy to use.”

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(Car Insurance) - Posted 9 years ago

“Happy with cost of policy & service provided so far. .”

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(Car Insurance) - Posted 9 years ago

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AXA Insurance is rated 2.4 based on 1,011 reviews