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AXA Insurance Reviews

2.4 Rating 1,049 Reviews
36 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,049 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
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AXA Insurance 1 star review on 16th April 2025
DAVID MARTINEZ
AXA Insurance 2 star review on 31st March 2025
Michael J. Howington
AXA Insurance 4 star review on 31st March 2025
Pa
AXA Insurance 1 star review on 26th February 2025
Nico Josep
AXA Insurance 2 star review on 21st January 2025
Marvis
AXA Insurance 1 star review on 26th October 2022
Anonymous
AXA Insurance 1 star review on 26th October 2022
Anonymous
5
Anonymous
Anonymous  // 01/01/2019
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Lennard
Verified Buyer
“best price and service was quick and easy great people to deal with.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Julian
Verified Buyer
“good inc”
Helpful Report
(Car Insurance) - Posted 9 years ago
Hugh
Verified Buyer
“Easy inception No problems so far to date”
Helpful Report
(Car Insurance) - Posted 9 years ago
Gary
Verified Buyer
“Very competitive quote & easily arranged cover.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Peter
Verified Buyer
“very good.lets see how much it will be”
Helpful Report
(Car Insurance) - Posted 9 years ago
Clive
Verified Buyer
“I have had years and years of driving and am always surprised by the cost of insurance just because I am treated as elderly even though I spent many hours of driving under the ROSPA diving flag of safety”
Helpful Report
(Car Insurance) - Posted 9 years ago
Leon
Verified Buyer
“Very happy with cover/cost. I trust on renewal will be just as happy on similar cover and cost. Thank you ......Leon Russell.I......f I say "yes"to ...name displayed ....name only....no personal details.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Lynda
Verified Buyer
“Very friendly and efficient , best service I have used with an insurance company Hopefully they will remain competitive again this year.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Steve
Verified Buyer
“Competitive prices, efficient completion of application and supply of documentation. All I can ask for really.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Kamalesh
Verified Reviewer
“I never claimed 15 years .recently motorbike hit my bumper now over 3 months they did not received any reply from other party insurance. They have kept my excess. they not repairing my damaged wheel. they recommended impact bodyshop they stole my parcel shelf also they damaged body paint and rear seat my car looks 15 years older.”
Helpful Report
Posted 9 years ago
Michael
Verified Buyer
“Everything so far so good. Await renewal”
Helpful Report
(Car Insurance) - Posted 9 years ago
Danielle
Verified Buyer
“Great customer service, easy to use”
Helpful Report
(Car Insurance) - Posted 9 years ago
James
Verified Buyer
“not had any problems they came up with a decent price and if the renewal price is the same I will renew with them.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Colin
Verified Buyer
“When I changed insurers this was best for me.”
Helpful Report
(Car Insurance) - Posted 9 years ago
David
Verified Buyer
“AVOID THIS COMPANY! A terrible company. Beware of windscreen claims, they affect your no claims discount. And in the event of a claim, insist on getting your own quote. They use their own repair centre who charge high rates forcing AXA to write off vehicles.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Mariusz
Verified Buyer
“very good insurance”
Helpful Report
(Car Insurance) - Posted 9 years ago
Lee
Verified Buyer
“A very simple online process with clear instructions every step of the way”
Helpful Report
(Car Insurance) - Posted 9 years ago
Charles
Verified Buyer
“Had no problems requesting and being provided with my car insurance requirement costs.”
Helpful Report
(Car Insurance) - Posted 9 years ago
John
Verified Buyer
“will renew this year. The trouble with Car Insurance is they think you are the same as every other 80's Driver we are not and therefor we should be given the chance to have cheaper Insurance, when we can show we are still competent drivers. Regards John Tasker”
Helpful Report
(Car Insurance) - Posted 9 years ago
Edgaras
Verified Buyer
“Axa insurance best insurance”
Helpful Report
(Car Insurance) - Posted 9 years ago
AXA Insurance is rated 2.4 based on 1,049 reviews
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