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AXA Insurance Reviews

2.4 Rating 1,011 Reviews

37 %

of reviewers recommend AXA Insurance

Company Reviews

2.4

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 26th October 2022

AXA Insurance 1 star review on 4th October 2022

AXA Insurance 1 star review on 14th March 2022

AXA Insurance 1 star review on 19th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent in everyway.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Axa commercial policies are more realistically priced than many of their well known competition !”

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(Van Insurance) - Posted 9 years ago

“very competitive price, clear documents.”

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(Home Insurance) - Posted 9 years ago

“No problems with this insurance company at the date of this review.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Providing proof of No Claims became very difficult on line mainly due to AXA's lack of clarity in their communications.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“No claim and no problem, so no problems.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Good when speaking two them about a problem.”

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(Car Insurance) - Posted 10 years ago

“good cover from a good company.”

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(Home Insurance) - Posted 10 years ago

“One of the best insurance companies I have used. I didn't renew for the sake of a few £ a month.. My policy has 1hr left and I'm already thinking that I should probably have paid the extra few pounds to stay with them. The website is one of the simplest I have used. Hopefully I will come back again soon.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“not needed them for any claims or other things. Waiting to hear from them for my Quote for 2015/16.see how good they are then ???. With price etc.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very pleased with AXA. They respond quickly to queries and are friendly, polite and helpful. I can strongly recommend them.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“ALL EASY SO FAR HAPPY SO FAR.”

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(Car Insurance) - Posted 10 years ago

“hhh .”

Helpful Report

(Car Insurance) - Posted 10 years ago

“It took 2 months to get my car back. I don't think I need to say any more than that. The worst experience of customer service in years.”

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(Car Insurance) - Posted 10 years ago

“a1very good.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“The Policy was sorted out quickly with no fuss at a good price to as me and my partner are both on the policy.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“obviously thought,reputable company, and received an acceptable quote.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“have had no problems.”

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(Car Insurance) - Posted 10 years ago

“I am entirely satisfied with AxA and hope to renew in the new year thankyou.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“very happy with the service BUT i tried to get a quote for a renewal in advance of next year so i can compare and found it almost impossible so i gave up trying,.”

Helpful Report

(Car Insurance) - Posted 10 years ago

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AXA Insurance is rated 2.4 based on 1,011 reviews