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AXA Insurance Reviews

2.4 Rating 1,050 Reviews

36 %

of reviewers recommend AXA Insurance

Company Reviews

2.4

Based on 1,050 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 4 star review on 31st March 2025

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AXA Insurance 1 star review on 26th October 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fine.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“My wimdscreen was broken and rung up and it was all sorted for me with me only having to pay the excess.”

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(Car Insurance) - Posted 10 years ago

“Efficient and very helpful.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“very pleased with my insurance .”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Quick and easy to do no problems .”

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(Car Insurance) - Posted 10 years ago

“very easy to buy.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very helpful,clear & friendly good response to an traffic incident and sorted quickly.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Will not be renewing with Axa next time no matter how cheap the quote is. My ex partner was hit and involved in a non fault claim. 3 years later they are still penalising me for this. Insurance is based on risk and from my increased quote they are still charging ME extra for an accident I was not even involved in.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“very pleased with the whole service.”

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(Car Insurance) - Posted 10 years ago

“Hadnt had to speak to them as eveeything ran smoothly. I do know however that they would be there if i needed them.”

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(Car Insurance) - Posted 10 years ago

“Great service.”

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(Car Insurance) - Posted 10 years ago

“Up to now good.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I would recommend Axa Insurance to friends and family.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Excellent service, explained everything I needed to know about my car insurance. Very friendly and pleasant, nothing was a problem to.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“My last car insurance company bombarded me with e-mails which was really annoying. I'm happy to say I haven't heard from AXA since taking out the policy a year ago which is how it should be.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I have nothing to say just waitng for next years quote.”

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(Car Insurance) - Posted 10 years ago

“Pure rubbish.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Insurance was easily and quickly arranged and I was able to subsequently amend my policy and access my documents online. I have phoned their customer service helpline and they very helpful and prompt in their response.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I find Axa Insurance to be very professional in all m dealings with them, hence I am a satisfied customer.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“No problems, but I have read that axa came top of the most hated company the country. Guess they never pay out. Won't knowingly be using them again.”

Helpful Report

(Car Insurance) - Posted 10 years ago

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AXA Insurance is rated 2.4 based on 1,050 reviews