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Bell Reviews

3.2 Rating 192 Reviews
57 %
of reviewers recommend Bell
3.2
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

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Great insurance provided for last 3 years. But unfortunately not the cheapest renewal quote this year. Never had any problems with this company. Very good customer service. Would recommend for new drivers and people looking for black bix policies.
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Posted 5 years ago
Reasonably priced for my circumstances. Installing and uninstalling the blackbox is a breeze and I never had any problems with it for the 3 months I had it installed. They rated me as a bronze driver all throughout the process which was probably a fair statement. It didn't increase my premiums at all but could have reduced them if they deemed me to be a better driver. Never experienced using the claims department however registering and calling to set up and cancel my renewal I spoke to friendly people both times. Very happy for my first insurance.
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Posted 5 years ago
Basically out of all the insurance companies I checked out ,Bell Insurance was the cheapest and very easy to set up in fact it was so cheap some of my colleagues and friends were amazed and just to make things even better and cheaper Bell have a plug in device which you plug into your cigarette port very easy to set up which record's your driving over a few months and if you drive sensibly Bell Insurance actually reduce the cost of your Insurance by putting money directly back into your bank account also if you have just past your driving test like me the plug in encourages you to drive safely which is very useful and necessary when driving a car on your own for the first time ,One more point to add I have just passed my test so I though my insurance was going to be sky high. I've heard many horror story's of how much it cost people for their first time insurance but with Bell Insurance that wasn't the case its the opposite it's as cheap as chips as the saying go's.Top marks for Bell ten out of ten.fully recommended.
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(Car Insurance) - Posted 6 years ago
Had an issue with my policy renewal quote. Dealt with a fantastic advisor, Mr James Casey. He sorted my renewal out and was very informative. Great customer service!
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Posted 6 years ago
I had no problems at all with the system and received a discount. I wished that the discount could have been greater but it was the lowest quote I had obtained so I can't complain.
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(Car Insurance) - Posted 6 years ago
Very helpful
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(Car Insurance) - Posted 6 years ago
Easy to use! Very very good black box service, would recommend to anyone looking for an insurance providing a black box. Better than previous provider.
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(Car Insurance) - Posted 6 years ago
Explanation on the phone was very clear and patient for an elderly person no problem fitting the box or returning the articule. Mr C.T.A. Davies
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(Car Insurance) - Posted 7 years ago
Very good
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(Car Insurance) - Posted 7 years ago
All that it should be but of course they have had no problems from Me!!
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(Car Insurance) - Posted 7 years ago
So far I am happy with bell insurance. Every time I had to call the customer service team I had very helpful people. Today I would like to particularly thanks Megan Johnston for having so much patience and for being this helpful. You were excellent and very kind.
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Posted 7 years ago
Great service, great price and innovative technology. By using their telematics box, I have saved over £600 on what my specialist insurer wanted to charge for my landrovery discovery. I have now also taken the multi car option and moved my wife's cover to Bell as well
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(Car Insurance) - Posted 7 years ago
I found the insurance company good to deal with and provided me with up-to-date info
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(Car Insurance) - Posted 7 years ago
Good service and helped me get my other car insured on a multi car discount.
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(Car Insurance) - Posted 7 years ago
Everything was very good and I am happy from the company, except very aggressive customer service member. But I understand, that this is maybe part of her job.
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(Car Insurance) - Posted 7 years ago
I am happy with this provider and will use them again
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(Car Insurance) - Posted 7 years ago
Rang up to change car on my policy. The woman I spoke to was very good in looking into finding the cheapest deal for me. Very good service will recommend to others!
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Posted 7 years ago
I have been with Bell for just over one year now and I must say they are the best car insurance company I have ever been with. Every time I call, I get through to somebody quickly and the staff members are always so helpful and professional. I also feel very valued as a customer and they found the best deal for me in order to keep me as a customer on my renewal date. Bell are great value for money and I would highly recommend this insurance company.
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Posted 8 years ago
We had an accident back in nov 2014. The case was dragging on and as we were insured with Bell that year through Collingwood they helped us get our no claims bonus back. Nigel Mason really helped in chasing this up as it took longer than usual to settle the case. I am satisfied with the way they handled things with Collingwood. Thankyou
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Posted 8 years ago
Great company
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(Car Insurance) - Posted 8 years ago
Bell is rated 3.2 based on 192 reviews