Bennetts Reviews

Name: Bennetts
Rating: 4.38

4.4 Rating 2,014 Reviews

84 %

of reviewers recommend Bennetts

Company Reviews

Questions

Metrics

4.4

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my insurance documents, starting to wonder if using bennetts was such a good idea.”

Helpful Report

Posted 7 years ago

“Not started yet! Checked out competitive quotes from my existing insurer a month in advance - decided to move to Bennetts - however they took the money from my debit card a month before the policy was due to commence - naughty naughty Bennetts!”

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Posted 7 years ago

“Ring me 07790362007 I was not happy with your adviser and how he bumped up the price from the previous call I made one minute earlier even when I used the reference he managed to bump it up 😡”

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Posted 7 years ago

“Reasonable price insurance, very helpful assistant and very easy and convenient to arrange.”

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Posted 7 years ago

“Very nice operator, he explained the policy clearly no hassle with language barrier.”

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Posted 7 years ago

“Very straightforward organisation to deal with. Effective communicators. Competitive rates.”

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Posted 7 years ago

“Tried to call 3 times over a 24 hour period as I had tried online and it would not work, to be told systems were down and they couldn't adjust existing or create new policies. If it hadn't been that they had the best price, I would have gone elsewhere. Also, when I did manage to speak with someone and set the policy up, I was charged twice on my debit card. This was after I specifically asked if I had already been charged as I had tried online, to be told by the agent that that was impossible as the system was down, which is obviously incorrect.”

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Posted 7 years ago

“Cheap at half the price, everything i needed for the little lady to be able to get off my backseat and get on her own set of wheels. Perfect pricing. 🏍🤘🏻”

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Posted 7 years ago

“Your lady seemed to have the full picture and could respond positively.”

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Posted 7 years ago

“All in all a very good experience. Always been with Bennett's and have found them to be the best value and the best customer relations team would highly recommend to all.”

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Posted 7 years ago

“Easy,precise site to compare & buy bike insurance”

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Posted 7 years ago

“I had to cancel the policy after 3 weeks when my bike sold and got hit with an approx 70% cancellation charge - absolutely horrendous! Also I got chased by letter for proof of a CBT despite clearly declaring when I took out the policy that I didnt have one - because I had no intention of riding currently and was selling my bike. I wasn't riding the bike so I didn't need one! Awful admin and charges.”

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Posted 7 years ago

“Very pleased with Bennetts' new customer service, price and customer service staff efficiency. Shocked however at additional bike cover more than doubling the cost of my policy. Existing bike GSX750F value £1500, additional ZZR600 value £600.”

Helpful Report

Posted 7 years ago

“Despite multiple proofs sent, nothing seems to be enough to satisfy you that a fault claim you discovered was merely opened for information purposes and instead you continue to demand an extra premium of £40 for no purpose whatsoever.”

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Posted 7 years ago

“no problems on site easy to use”

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Posted 7 years ago

“Found the customer service was put across in a simple and understanding manner,Well done to Him that I spoke with..”

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Posted 7 years ago

“Motorcycle insurance that is value for money from a company that has quality of service with the customer coming first.”

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Posted 7 years ago

“Easy to use web-site with simple to follow instructions. A no-hassle experience at the right price.”

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Posted 7 years ago

“Bennetts didn't make me happy. I was appalled at the premium increase for adding another bike. It nearly quadrupled! I will certainly be shopping around next year.”

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Posted 7 years ago

“Good price and good cover. The customer service guy on the phone was excellent, extremely helpful, very efficient and just gets things done without excuses. This is very refreshing after dealing with some companies who's employees seem like robots reading from scripts.”

Helpful Report

Posted 7 years ago

Bennetts is rated 4.4 based on 2,014 reviews