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Bennetts Reviews

4.4 Rating 2,014 Reviews
84 %
of reviewers recommend Bennetts
4.4
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

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Anonymous
Anonymous  // 01/01/2019
The extras included were a bonus-although the actual price I had to pay was considerably more than the quote the extras made it worth taking.
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Posted 7 years ago
The system didn't allow me to add the £40 benefit package on when I bought my insurance, the layout of the pages wasn't easily navigable. I called up the next day to add the benefits and the person I spoke to was awful, not aware of how their system works, didn't tell me she was having computer system problems, was just silent, asked me questions that weren't relevant to my query, almost as if she was on her first call in the job, and couldn't understand my very basic address, saying it was a bad line. I'd say she didn't have a grasp of what customer service is about, i.e keeping the customer informed that there are problems with the system, not leaving long silences where I had to see if she was still there... I tried to go back into my account to add the package, but there was a "technical" error that it meant I couldn't get anywhere. I'm loathe to ring again!
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Posted 7 years ago
Easy, competitive, concise service
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Posted 7 years ago
Easy enough to arrange on line, good price with good benefits for joining.
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Posted 7 years ago
Quick and simple on-line application, immediate response and great price
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Posted 7 years ago
good price, easy to use, good cover.
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Posted 7 years ago
Hi very good rates, The odd occasion when I need to contact you very helpful and pleasant
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Posted 7 years ago
I insured a bike with you that I was about to buy only to discover on collection the bike was damaged so I never went ahead with the purchase. I asked to cancel my policy with you which you agreed and returned 100% of my money. Next bike I buy, I will insure with you. Thank you.
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Posted 7 years ago
Quick and Easy service with experience staff in dealing with your needs excellent
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Posted 7 years ago
cheaper price will make me happier.
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Posted 7 years ago
they haven't particularly
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Posted 7 years ago
Excellent the way the lady discussed the insurance policey, after seeing the deals on better quilty deals. To look after the clients is a good prioraty and make the client happier knowing that they how got a great deal, to look after him self and family if thing came to the woerse
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Posted 7 years ago
Great price, prompt and efficient service
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Posted 7 years ago
Passed from pillar to post. No call back when promised. Transferred to another adviser and had to start all over again. No claims discount calculated wrong. Eventually got a helpful adviser and my premium reduced by around during £200,
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Posted 7 years ago
Great communication and easy to set up insurance, very cheap and haven't had any problems, recommendable service as of yet.
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Posted 7 years ago
Price. So far so good. Hope they are just as good if I need them !
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Posted 7 years ago
They sorted out my insurance with no problems, I gave 4* as i had nothing else to compare them with, but i have nothing but good to to say
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Posted 7 years ago
Easy to deal with. Friendly staff
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Posted 7 years ago
Happy to be with you
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Posted 7 years ago
Easy and cheap and save
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Posted 7 years ago
Bennetts is rated 4.4 based on 2,014 reviews