BG Insurance Reviews

Name: BG Insurance
Rating: 4.23

4.2 Rating 791 Reviews

84 %

of reviewers recommend BG Insurance

Company Reviews

Questions

Metrics

4.2

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, very good value for comprehensive cover”

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Posted 6 years ago

“Cheapest quote year after year.”

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Posted 6 years ago

“Good prompt polite service”

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Posted 6 years ago

“Brilliant breakdown service. Very expensive to change insurance to a different car.”

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(Car Insurance) - Posted 6 years ago

“Very good and competitively priced”

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Posted 6 years ago

“Good company, easy to set up, but if direct debit is missed, even if it's one day, they will charge £30.... Also bought a new car mid year, charged £60 "admin" fee ....”

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(Van Insurance) - Posted 6 years ago

“I’m happy with G B can’t fault them”

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(Van Insurance) - Posted 6 years ago

“i have had a more friendly customer service .”

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(Car Insurance) - Posted 6 years ago

“id rather not thank you”

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(Car Insurance) - Posted 6 years ago

“quick at taking money of you very slow at retuning it and you honestly wonder why people do not have insurance, WOULD NOT WISH THIS COMPANY ON MY WORST ENEMY.”

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Posted 6 years ago

“Since being insured with BG Insurance I have not been involved in any incidents which is a magnificent service, and at very reasonable cost.”

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Posted 6 years ago

“Always helpful on the phone. They offer a full range of services and benefits with there insurance. Very good quotes and will try and match cheaper quotes defiantly recommended.”

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Posted 6 years ago

“The operators are always very helpful, patient and polite, they answer all questions asked of them. We have always find the insurance cover is everything we ask for and the price is very competitive. We have used them for 3 years and would recommend them.”

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Posted 6 years ago

“Helpful costumer service, reasonable price, i would recommend.”

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Posted 6 years ago

“A customer who never claimed paid annually, couldn't better their offer which had increased by over 30 quid on a car that over the year would have depreciated!!! When asking to match another quote they couldn't even come near it! 50 quid more expensive and only 25 quid cheaper then what the original renewal price was! Not great for keeping loyal customers!!!”

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Posted 6 years ago

“Didn't send out relevant forms until 12 days after I reported accident, and then only after I asked why they hadn't been in contact. They then said they didn't receive the forms I sent back on three occasions, despite me sending them by post and email. As a result my car sat at the repairers for 8 weeks waiting for authorisation to do the work despite the work only taking 8 days once authorisation was finally granted. Was never able to talk direct to my claims handler and never received any replies to emails. Very poor.”

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Posted 6 years ago

“good and responsive on the phone”

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Posted 6 years ago

“biggest shower of cowboys in existence, do not touch this company with a barge pole”

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Posted 6 years ago

“The level of service the price was good last year really helpful”

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Posted 6 years ago

“Failure to provide me with my proof of no claim”

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Posted 6 years ago

BG Insurance is rated 4.2 based on 791 reviews