BG Insurance Reviews

Name: BG Insurance
Rating: 4.23

4.2 Rating 791 Reviews

84 %

of reviewers recommend BG Insurance

Company Reviews

Questions

Metrics

4.2

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very impressed with the service , I'd definitely recommend this insurance to friends and family. One satisfied customer here! Happy new year. TXT158”

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(Car Insurance) - Posted 9 years ago

“I'm very impressed with the service , I'd definitely recommend this insurance to friends and family. One satisfied customer here! Happy new year. TXT158”

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(Car Insurance) - Posted 9 years ago

“Good no hassle service .. Cover is exact why required and most cost effective”

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(Car Insurance) - Posted 9 years ago

“Very help full to Costoner.”

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(Car Insurance) - Posted 9 years ago

“So far this policy has been perfect for me, couldn't have asked for anything different TXT104”

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(Car Insurance) - Posted 9 years ago

“So far this policy has been perfect for me, couldn't have asked for anything different”

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(Car Insurance) - Posted 9 years ago

“Easy to set up and price was good Txt155”

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(Van Insurance) - Posted 9 years ago

“Easy to set up and price was good”

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(Van Insurance) - Posted 9 years ago

“I went to Go Compare as I received an email from Nectar saying that I would get Nectar points for doing so! Not sure if this has actually gone through though? On the Go Compare site, BG insurance was a very good policy for me and was a very competitive price - always good! I filled in their form online to give all my relevant details - pretty straight forward. And paid. I thought that bit was done, however got a call within the next day or two and had to answer all those exact same questions again over the phone - this was frustrating as I had provided all that information online already, and this phone call took around half an hour. I have two very young children, and phone calls are not at all easy to take, so half an hour was horrendous! The girl was however very nice. She told me which documents i would need to provide and that it would come in the mail also telling me again what I needed to provide - great. Documents received within a few days and were fine. Had to call the BG phone number for the check my license details as I realised I had to change my name on my license to match my insurance, so would therefore not be able to get my code for her within the stated 7 days. Megan was kindof helpful by giving me the DVLAs phone number in order to get this code. DVLA has an automated service so after half an hour I couldn't actually speak to anyone there to get the code. Had to call Megan back, by this time I was not very happy (a good 40 min of phone calls). Asked to speak to the manager and get an extensions to get my documents back in time. Manager very accommodating. Got that all sorted, sent in and emailed all documents and codes and then 2-3 weeks later get another letter saying that I havnt sent everything in. Not that happy now. Called again and told that I needed to provide a code for my husbands license as well. Also my proof of address from my previous car insurer was not adequate. Could all have been a bit easier. Ref TXT115”

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(Car Insurance) - Posted 9 years ago

“Pleasure to use. TXT117”

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(Car Insurance) - Posted 9 years ago

“Pleasure to use. TXT117”

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(Car Insurance) - Posted 9 years ago

“Pleasure to use. TXT117”

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(Car Insurance) - Posted 9 years ago

“Very helpful and well priced too.”

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(Car Insurance) - Posted 9 years ago

“Notification once I have provided my documents and everything had been accepted would have been appreciated.”

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(Car Insurance) - Posted 9 years ago

“Excellent customer service , very friendly and easy to communicate with. TXT25”

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(Car Insurance) - Posted 9 years ago

“No hassle”

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(Car Insurance) - Posted 9 years ago

“Didn't thnk I got the right deal for the car I drive and I will definitely be changing company after my years out also paid £100 just to change a few details. TXT69”

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(Car Insurance) - Posted 9 years ago

“I felt I didn't get the right deal for the car I drive but I was desperate for insurance and I will definitely be changing as soon as my year is up”

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(Car Insurance) - Posted 9 years ago

“Very helpful. Thank you.”

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(Car Insurance) - Posted 9 years ago

“Very good service,easy way to do car insurance.but I recommend after year with bg insurance they should quote customers less price than all compare market.this way they will get more customers.and less hassle for the insurance company and their clints. Ref--TXT58”

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(Car Insurance) - Posted 9 years ago

BG Insurance is rated 4.2 based on 791 reviews