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BG Insurance Reviews

4.2 Rating 791 Reviews
84 %
of reviewers recommend BG Insurance
4.2
Based on 791 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very helpful and human
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(Car Insurance) - Posted 8 years ago
Very thorough and happy so far in the early days of this policy
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(Car Insurance) - Posted 8 years ago
Quick and easy to set up and excellent communication with customer service Txt451
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(Car Insurance) - Posted 8 years ago
Barry Grainger- Worst experience ever! Not happy with current price(due to motoring conviction) and asked for a new quote (as its been over 5 years now), was told new policy would be more expensive without conviction?? Just ran a quote on your website now.. turns out its cheaper on your own website. Tried to complain a little while back was told to email a supervisor as verbal complaints do not get logged. (Very concerning as it goes against FCA guidelines, how many more complaints have not been correctly logged and reported over the last few years?). Took a letter from financial ombudsman for your company to ring me back and acknowledge a complaint. Has an adequate complaints procedure been implemented yet and all staff trained on it? Are all 6 consumer outcomes being followed? (Especially 5 and 6). P.S you may want to test the product knowledge of all staff as well (I wont get into detail at the moment) I have a very long list of required guidelines and procedures that aren't currently being followed but lets not get into that bottom line is that i feel very unhappy about this whole experience and am waiting for a reasonable outcome.
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Posted 8 years ago
Email sent with wrong details, twice. Still waiting for the correct ones. No clear details at the time of registering over the phone
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(Car Insurance) - Posted 8 years ago
The quote received was the best by far and the process was quick and efficient. All documents were promptly sent out via email and communication so far has been great. Would highly recommend and renew once more
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(Car Insurance) - Posted 8 years ago
Decent insurance with good prices
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(Car Insurance) - Posted 8 years ago
Decent insurance with good prices
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(Car Insurance) - Posted 8 years ago
No claims
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(Car Insurance) - Posted 8 years ago
Friendly and helpful. txt290
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(Car Insurance) - Posted 8 years ago
Good provider to use. Thanks. TXT331
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(Car Insurance) - Posted 8 years ago
Everything was OK
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(Car Insurance) - Posted 8 years ago
Was able to purchase online immwdiately
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(Car Insurance) - Posted 8 years ago
Was able to purchase online immwdiately
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(Car Insurance) - Posted 8 years ago
Found the process pleasantly straightforward. Overall very happy with my policy, in terms of price and coverage. Haven't had to make a claim so cannot comment on that aspect of the service but in the basis of the initial correspondence I've had with them I have faith that they'd be helpful in the event of a claim. TXT373
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(Car Insurance) - Posted 8 years ago
Very good , TXT346
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(Car Insurance) - Posted 8 years ago
Five star
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(Car Insurance) - Posted 8 years ago
Very good!
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(Car Insurance) - Posted 8 years ago
Very simple and clear to buy insurance TXT302
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(Car Insurance) - Posted 8 years ago
Very simple and clear to purchase insurance.
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(Car Insurance) - Posted 8 years ago
BG Insurance is rated 4.2 based on 791 reviews