BG Insurance Reviews

Name: BG Insurance
Rating: 4.23

4.2 Rating 791 Reviews

84 %

of reviewers recommend BG Insurance

Company Reviews

Questions

Metrics

4.2

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Good at listening”

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Posted 6 years ago

“Never again. Rude customer service - difficult and abrupt.”

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(Van Insurance) - Posted 6 years ago

“Ripped off”

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Posted 6 years ago

“Took out online policy with BG grainger. After i'd paid my initial deposit to cover my van, received an email to say can you call us to 'validate' insurance. I phoned and straight away was given the sales team who after checking the validation for my van then said the insurance was £180 more. I said to the sales guy 'i knew you were going to add more to my quote' to which he said its not me its the company! Avoid this company at all costs.”

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Posted 6 years ago

“Excellent service from start to finish. By far the cheapest way to get household insurance.”

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Posted 7 years ago

“Never had any problems always very polite and helpful been with them for a number years now. and will renew again when it comes around”

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Posted 7 years ago

“I am happy with BG Insurance for 6 or 8 year. I have made a one claim for my property and they help me to deal with this.”

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Posted 7 years ago

“Always handle my insurance with ease”

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Posted 7 years ago

“The worst customer service ever and to top it all this company does not even have complains department. I was insured with for a year and went with a cheaper and more reliable insurance company who actually cares about their customers. its been two weeks and i have still not received my proof of NCD from them. And they say that cant get in touch with the insurance company they insured me with. I paid up front for the policy. I would never reccommend this company to anyone. A BIG NO !!!”

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Posted 7 years ago

“Have just insured my motorhome with bg. I donto see why people slag off the paperwork they require it's not brain surgrey. Simple and easy to email to them. A good insurance policy at an affordable price with fast and helpfull custom service staff. Thank you bg will be back to insure my other vehicles when they are due. Roger Hurcombe. Gloucestershire.”

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Posted 7 years ago

“Worst insurance company ever. Cancelled policy without even informing me. Avoid like the plague. If you want insurance go to a reputable company than these rip off merchants”

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Posted 7 years ago

“The worst company to insure with keep yourself away from this people”

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Posted 7 years ago

“Terrible customer service. Received threatening phone call about cancelling our insurance because we hadn't sent them some information that hadn't been requested in the first place. Tried to add an additional driver and after paying the exorbitant fee had exactly the same thing happen again. They're also completely incapable of communicating by email. Won't be using them again.”

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Posted 7 years ago

“Unable to contact by phone, repeatedly sent information they insisted on by fax, e-mail and by post and they still kept asking for information. They never replied to any e-mails except the automated response. Don't use them. If you have a claim you will never be able to contact them.”

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Posted 7 years ago

“They are financial rapists, I insured a car back in May 2017, paid for insurance, I then went to collect car,which unfortunately was not acceptable, due to state of car, I did not remove from dealership i contacted the insurance company to advise and to hold on to the deposit as I was looking for another car, unfortunately I have still not found the perfect car, I requested a refund and still chasing to date, I would not recommend this company to anyone, shop around and go elsewhere, I am in the process of taking legal action against this company, as I am still waiting for my refund I thought they were a reputable company, which clearly is not the case.”

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Posted 7 years ago

“Was able to answer every question with detail and resolve the matter”

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Posted 7 years ago

“Speedy response via chat tool”

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Posted 7 years ago

“Found this company whilst using a comparison site - superb price, nothing has been too much for them. Would thoroughly recommend.”

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Posted 7 years ago

“worst car insurance company to insure your vehicle with. Think twice before you insure you vehicle with this company. I got really bad experience with them. This is a fake company. Don't ever give your card details to them online or over the phone. They will take your money from you and will not send any insurance documentation to you.That happened to me two years a go. Finally I had to passed it to my bank fraud investigation team at the end to get my money back from them.”

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Posted 7 years ago

“Even 1 star is generous! Well one guy in particular is a complete jobsworth you better hope you don't get him! I took my business elsewhere! I will make sure I tell people to swerve this lot!.. now I know why they came up the cheapest by a long way! - good luck if you use them”

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Posted 7 years ago

BG Insurance is rated 4.2 based on 791 reviews