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BG Insurance Reviews

4.2 Rating 791 Reviews
84 %
of reviewers recommend BG Insurance
Company Reviews Questions Metrics
4.2
Based on 791 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mark
Verified Buyer
“Very quick and efficient, excellent sevice.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Borislav Zaimov
Verified Buyer
“Hi BG insurance,thanks very much for all your help with providing me with car insurance. it was quick,understandable ,clear and best price.Will recommend you to all my friends. Thanks again.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Borislav Zaimov
Verified Buyer
“Hi BG insurance,thanks very much for all your help with providing me with car insurance. it was quick,understandable ,clear and best price.Will recommend you to all my friends. Thanks again.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Vincent
Verified Buyer
“Fairly good so far Ref;1359010.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Vincent Ezeigbo
Verified Buyer
“Fairly satisfied with your services so far.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Absolutely awful customer service! After purchasing the policy via Go Compare we received calls, emails and letters from BG requesting documents that we had already sent. It took 4 months to get Certificate of Insurance and Policy documents through after numerous phone calls and emails. Wouldn't recommend this company to anyone.”
Helpful Report
(Van Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Had to pay an extra two hundred pounds from original quote! All,insurance is dodgy these days. .”
Helpful Report
(Van Insurance) - Posted 10 years ago
Dear Sir/Madam I am sorry that you have had cause to complain regarding the service received. We would like to discuss this matter further with you in order to reach an amicable solution and as such would ask if you could contact us directly on bdm@bginsurance.co.uk with your full name, address (including postcode) and client reference (if you have this to hand) in order that we may review and revert. Yours sincerely Samantha McGregor
Posted 10 years ago
Doug
Verified Buyer
“the company was appaling. I wasted time and energy to get a simple policy instigated, they lost documentation and refused to accept previouse evidense of no claimes. I would not recomend them and certainly not use them again.”
Helpful Report
(Van Insurance) - Posted 10 years ago
Dear Doug I am sorry that you have had cause to complain regarding the service received. We would like to discuss this matter further with you in order to reach an amicable solution and as such would ask if you could contact us directly on bdm@bginsurance.co.uk with your full name, address (including postcode) and client reference (if you have this to hand) in order that we may review and revert. Yours sincerely Samantha McGregor
Posted 10 years ago
Duane
Verified Buyer
“was the worst insurance company ive ever been with,never gave me the right documents the reg was right on the documents but they put the wrong reg down on the system so i got pulled over and i had to go court for no insurance they tryed giving me 6points for no insurance and £700 fine,i struggled getting the right documents from bg after this so i could prove i was insured,but the court finally threw it out,i would defo not recoment them for anyone and im taking bg insurance court when my solicitors get all the information they need.”
Helpful Report
(Car Insurance) - Posted 10 years ago
I am sorry that you have had cause to complain about the service which you received. Unfortunately from your complaint we are unable to identify you so I would be grateful if you could be so kind as to contact me personally so that I may review your complaint, and hopefully resolve this matter for you. Yours sincerely Samantha McGregor
Posted 10 years ago
With reference to the above, we have responded previously, and would like the opportunity to resolve this matter and as such would ask if you could contact me directly in order that I may review and revert. Yours sincerely Samantha McGregor
Posted 10 years ago
Dear Duane Further to my previous 2 messages, I note that we have not received a response or any further contact from you in order that we may try and resolve this matter. Therefore as we have been unable to locate your policy based on the information given on this site, and we have no open complaints of a similar nature we will be closing our file. However should you wish to discuss this matter further then please do not hesitate to contact me. Yours sincerely Samantha McGregor
Posted 10 years ago
Anonymous
Verified Buyer
“Average service.”
Helpful Report
(Car Insurance) - Posted 10 years ago
John
Verified Buyer
“Average policy with an average provider. Had to provide much more documentation etc than other providers.”
Helpful Report
(Van Insurance) - Posted 10 years ago
BG Insurance is rated 4.2 based on 791 reviews
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